Workplace Experience Coordinator

Workplace Experience Coordinator

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Location: San Francisco, CA (Onsite) Job Duration: 2 Months Schedule: Mon-Fri, 7:30 AM – 4:30 PM (1-hour lunch break)

Job Description

As a Workplace Experience Coordinator, you will deliver world-class customer service to employees and guests of a designated building. This role is part of the Workplace Experience function, focused on creating a welcoming and professional environment.

Day-to-Day Responsibilities

• Act as first point of contact for visitors; greet warmly, issue visitor/parking passes, and follow security protocols.
• Answer telephones professionally; create presentations and deliver to groups of varying sizes.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial and maintenance work orders; coordinate workplace services (mail, office supplies, onboarding).
• Address inquiries or complaints from employees, guests, and co-workers; provide professional solutions.
• Organize and manage on-site events (secure space, set up/tear down, deliver supplies).
• Follow property-specific security and emergency procedures; notify appropriate parties to ensure safety.
• Coordinate with vendors supplying goods or services to the workplace.
• Share detailed information within the team and follow manager's directions.
• Perform routine tasks with limited discretion, using existing procedures to solve straightforward problems.
• Assist with general office upkeep (resetting chairs, wiping surfaces).

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills for exchanging straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.

Interview Process

• 1–2 virtual interviews

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.