Remote Senior Manager, Contact Center Operations
University of Miami
- Remote job
A prominent educational institution in Florida is seeking a Sr. Manager, Business Operations for its Contact Center in Medley, FL. The role includes overseeing operations, managing budgets, and implementing improvements for efficiency. The ideal candidate should possess a Bachelor's degree, at least 4 years of relevant experience, and should excel in communication and software proficiency. Competitive salary and benefits offered. #J-18808-Ljbffr University of Miami
$130k - $140k
...become the largest owner and operator of self-storage facilities... ...Job Description The Senior Outbound Sales Manager provides strategic leadership... ...outbound, inside sales, or call center environments ~ Proven... ...take up to three flexible remote days per month. Our...Remote workOperationsSeniorFull timeWork at officeVisa sponsorshipFlexible hours- Quest Diagnostics Incorporated seeks a senior leader to design, deliver, and oversee... ...strategy for a high-volume, 100% remote contact center focused on financial and claim-based inquiries... ...theories, and partner with QA, Operations, and leadership to close skill gaps while...Remote workOperationsSenior
- ...Service Delivery to join our management team. We are looking for a... ...Virginia (4 days in office - 1 day remote) Eligibility: Applicants... ...development, O&M, and contact center programs, ensuring successful... ...drive consistency, quality, and operational excellence. Partner with...Remote workOperationsSeniorContract workWork at office
- ...Senior Delivery Manager Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide... ...minimize disruptions to business operations. This role is essential for...Remote workOperationsSeniorWorldwide
$111.8k - $173k
....POSITION TITLESenior Manager, Specialty Customer Care... ...-office applicants or remote applicants residing in... ...pm EST.YOUR ROLEAs an Operations team member, you’ll... ...in the future. As the Senior Manager, Specialty Customer... ...outcomes.Utilize contact center technologies and CRM platforms...Remote workOperationsSeniorFull timeWork at officeLocal area$133.16k - $199.73k
...Health.Job SummaryThe Senior Manager, Broker & Employer Services... ..., performance, operations, and transformation of... ...customer satisfaction, first contact resolution,... ...experience strategy, contact center operations, digital... ...health.orgSummaryLocation: Remote Worker Home Office (MA...Remote workOperationsSeniorFull timeWork at officeWork from homeHome officeFlexible hoursShift work$113.9k - $189.9k
...Work Location Type: Remote Req Number 331494 About... ...broad line distributor with operations primarily in North America... ...Position Details The Senior Manager, Workforce Planning leads workforce... ...resource management, and contact center reporting to support service...Remote workOperationsSeniorFull timeLocal areaWorldwide- ...Customer Success Manager, Senior ManagerSalesforce is the #1 AI CRM,... ...Indianapolis, Dallas, NYC, Boston. (Remote: Southern CA, South Florida... ...effectiveness, revenue operations strategy, territory... ...customer service transformation, contact center operations, telephony...Remote workOperationsSeniorWork at officeFlexible hours3 days per week
- ...Senior Technical Account Manager USA - Remote At NiCE, we don't limit our challenges. We challenge... ...'s primary point of contact and function as their... ...from front-line contact center management through senior... ...C-Level and day-to-day operations stakeholders. ~ Experience...Remote workOperationsSeniorContract workWork experience placement
$225k
...are looking for a Senior Director, Customer... ...through a team of senior managers, setting the strategy and the operating plan, owning the... ...resolve on first contact, and how much confidence... ...digital channels, remote diagnostics and... ...technical support, contact center, or service...Remote workOperationsSeniorWork at officeLocal areaWorldwideShift workDay shift$120k - $160k
...Description: Job Title: Senior Account Executive,... ...New Logo Location: Remote (U.S. Based) Reports... ...Stop Selling Just One Contact Center Solution? You’re a top... ...closing deals, not managing data. You will be supported... ...of CX, Customer Care, Operations, Finance, and...Remote workOperationsSeniorLocal areaWorldwideFlexible hours$184k - $216k
...? We're looking for a Senior Director of Servicing Operations to own the strategy and... ...in-house and through our contact center partners, that people want... ...'re on your in-house remote team or work for an outsourcing... ...operations, including managing in-house teams and...Remote workOperationsSeniorFull timeWork experience placementWork at officeFlexible hours- Join to apply for the Senior Workday Project Manager - Data Conversion (Remote) role at Jobright.ai Join to apply for the Senior Workday Project Manager... ...0.00-$180,000.00 4 days ago Project Manager - Contact Center Operations Greater Chicago Area $65,000.00-$75,000.00 1...Remote jobOperationsSeniorFull timeContract workPart timeWork experience placementImmediate startVisa sponsorshipFlexible hours
$198k - $258k
...About This Role The Senior Director, Customer Care... ...President, Business Operations, this leader will set... ...Doing Lead Customer Care Contact Center Strategy & Operations... ...multiple levels of management. Bachelor’s degree in... ...field. Location Remote - US Estimated Pay Range...Remote workOperationsSeniorWork at office- ...something bigger.Position Purpose:The Operations Process Sr. Manager role supports sales growth... ...Apron is The Home Depot's centralized, remote customer service and sales organization... ...capabilities across our Virtual Apron contact center network.Key Responsibilities:Manages...Remote workOperationsSeniorFull timeWork experience placementNight shift
- Careers at Krisp US Remote Senior Director, Business Development | Retail... ...voice products run inside contact centers at scale, and this vertical... ...centers (GCCs) that operate their care and reservations... ...volume concentrates: order management and WISMO, returns and reverse...Remote workOperationsSeniorFor contractorsWork from homeShift work
$192.19k - $266k
...one travel and spend management platform trusted by... ...looks like and the Senior Director, Client Operations is accountable for redefining... ...rate, AHT, CPH, and contact rate Lead a senior... ...have deep contact center DNA. You've built... ...offices or fully remote, we'll make sure you...Remote workOperationsSeniorShift workNight shiftWeekend workWeekday work- ...Senior Manager, Contact Center The Senior Manager, Contact Center is responsible for providing strategic direction and daily oversight to the... ...This role collaborates with management across the Contact Operations, ACO, as well as DFCI leadership to ensure an exceptional...Remote workOperationsSeniorTemporary work
$248k - $396.75k
...strategic technology sales Senior Account Manager to manage and grow our Networking... ...in customer data centers? As part of the NVIDIA CSP... ...platform opportunities.Manage operations forecast and supply. Strive... ...law.SummaryLocation: US, CA, Remote; US, CA, Santa ClaraType: Full...Remote workOperationsSeniorLong term contractFull time- Oak Street Health is seeking a Sr. Manager, Growth to accelerate organizational growth through analytics and strategic initiatives. You will partner with Sales, Product, IT, and Operations to drive data-backed decisions across the Growth organization. This high-visibility...Remote jobOperationsSenior
- ...About the Job The Senior Account Manager is the commercial owner of the customer... ...is built for a proactive operator with an ownership mentality... ...This role offers both a remote and hybrid option. Employees... ...with at-risk customers, centered on business value and partnership...Remote workOperationsSeniorFull timeContract workWork at officeLocal areaFlexible hours
$132k - $172k
...stick by our values centered on patients, courage,... ...Position Summary:The Senior Manager, Medical Affairs Training... ...strategic and operational support for Medical Information... ...expected to be 100% remote.Total Rewards... ...interview process, please contact us by sending an...Remote workOperationsSeniorFull timeTemporary workFor contractorsWork at office$113.8k - $170.8k
...leading AI platform for managing people, money, and... ...Workday’s Customer Success Center of Excellence... ...collaboration, and streamlining operations, CLM enables... ...a trusted advisor to senior stakeholders across Legal... ...worlds: in-person time and remote. Our approach enables...Remote workOperationsSeniorFull timeContract workWork at officeHome officeFlexible hoursShift work- ...Senior Capture Manager MCI is one of the fastest-growing tech-enabled business... ...USA, with a strong call center footprint and operations that extend across... ...and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced...Remote workOperationsSeniorTemporary workLocal area
$117.5k - $234.5k
...the customer at the center of everything we... ...About this role:The Senior HR Business... ...HR expertise with operational excellence to drive... ...solutions.The Senior HRBP manages the full spectrum... ...onsite and 2 days remote per week.Key... ...hiring process, please contact us at Carrier....Remote workOperationsSeniorFull timeTemporary workLocal area2 days per week- ...company. The Role The Senior Director of Customer... ...Success strategy centered on product adoption, course... ...40+ Customer Success Managers, Team Leaders and... ...KPIs, dashboards, and operational workflows that enable... ...package. We’re fully remote! You will make a direct...Remote workOperationsSeniorFull time
- ...collaboration with the benefits of remote work. We provide the... ...Member Services Representatives, contact the member, complete the... ...assigned by the Member Services Operations Manager or the Member Services Sales... ...in the Member Services call center. Also, previous supervisory...Remote workOperationsSeniorFor contractorsWork experience placementFor subcontractorWork at officeLocal areaWork from homeFlexible hours
- ...Senior Account Manager PolyAI is the Agentic Dialog Platform for building... ...renewals Main point of contact for the identification and... ...buyers with transformation, operations and IT Leverage business... ...Sales experience with a call center operations background. Previous...Remote workOperationsSeniorWork from homeFlexible hours
- ...Senior Sales Manager MCI is one of the fastest-growing tech-enabled business... ...USA, with a strong call center footprint and operations that extend across multiple... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced...Remote workOperationsSeniorTemporary workLocal areaNight shift
- ...our team as our new Senior Service Accounts... ...Gainesville, VA or Remote - US/USA... ...dedicated point of contact for corporate customers... ...client summaries to manage the customer’s experience... ...needed to improve operational efficiencies... ...Experience: ~ Call Center/ Customer Service...Remote workOperationsSeniorContract workTemporary workFlexible hours
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