Remote Senior Manager, Contact Center Operations
University of Miami
- Remote job
A prominent educational institution in Florida is seeking a Sr. Manager, Business Operations for its Contact Center in Medley, FL. The role includes overseeing operations, managing budgets, and implementing improvements for efficiency. The ideal candidate should possess a Bachelor's degree, at least 4 years of relevant experience, and should excel in communication and software proficiency. Competitive salary and benefits offered. #J-18808-Ljbffr University of Miami
- ...Leading high-volume call center operations, the full-time Senior Customer Service Manager will oversee the performance of customer... ..., and customer retention in a remote environment. Key... ...leadership experience in call center or contact center operations Proven track...Remote workOperationsSeniorFull time
$90k - $115k
Prestige Staffing is hiring a Senior Manager of Member Services for a direct hire remote role. The ideal candidate will... ...lead a high-volume healthcare contact center focused on activating members... ...requiring 7+ years in healthcare operations and strong experience with...Remote jobOperationsSenior$130k - $140k
...become the largest owner and operator of self-storage facilities... ....Job DescriptionThe Senior Outbound Sales Manager provides strategic leadership... ...outbound, inside sales, or call center environments Proven ability... ...take up to three flexible remote days per month. Our office...Remote workOperationsSeniorWork at officeVisa sponsorshipFlexible hours$140k - $170k
...the Customer Service Vendor Senior Manager will be the main point of contact connecting diverse Beauty... ...: Oversee client operations at the North America Customer Service Center supervising the Business Processing... ...experience in managing remote/digital complex customer services...Remote workOperationsSenior- ...Service Delivery to join our management team. We are looking for a... ...Virginia (4 days in office - 1 day remote) Eligibility: Applicants... ...development, O&M, and contact center programs, ensuring successful... ...drive consistency, quality, and operational excellence. Partner with...Remote workOperationsSeniorContract workWork at office
$182.33k - $273.5k
...system pharmacy enterprise operates. Unlike our other Senior Director roles in... ...how we get paid, how we manage costs, how we strengthen... ...FTE: 1 Possible Remote/Hybrid Option: Hybrid... ...refer to your benefit summary or contact our HR Service Center at (***) ***-****.Remote workOperationsSeniorFull timeContract workWork from homeRelocationRelocation packageFlexible hoursShift workWeekend work$111.8k - $173k
....POSITION TITLESenior Manager, Specialty Customer Care... ...-office applicants or remote applicants residing in... ...pm EST.YOUR ROLEAs an Operations team member, you’ll... ...in the future. As the Senior Manager, Specialty Customer... ...outcomes.Utilize contact center technologies and CRM platforms...Remote workOperationsSeniorFull timeWork at officeLocal area$125.4k - $193.12k
...Director, Member Engagement Operations is responsible for the oversight... ...of enterprise-wide call center functions, including both internal... ...outcomes through effective management of day-to‑day operations of the... ...organizations that rely on contact center services. Serve as a subject...Remote jobOperationsSeniorWork at office$120k - $160k
...Description: Job Title: Senior Account Executive,... ...New Logo Location: Remote (U.S. Based) Reports... ...Stop Selling Just One Contact Center Solution? You’re a top... ...closing deals, not managing data. You will be supported... ...of CX, Customer Care, Operations, Finance, and...Remote workOperationsSeniorLocal areaWorldwideFlexible hours$125.4k - $193.12k
Senior Director Member Services (Remote) page is loaded## Senior Director Member... ...Member Engagement Operations is responsible for... ...enterprise-wide call center functions,... ...through effective management of day-to-day operations... ...organizations that rely on contact center services.*...Remote jobOperationsSeniorWork at office$168.5k - $280.9k
Position Summary The Senior Director, Agentic Service... ...agents across NAPS contact center customers, initially... ...Customer Experience Operations. It defines the vision... ...across Product Management, Performance & Quality... ...Worth office. While remote work is available, the...Remote workOperationsSeniorWork at office$184k - $216k
...? We're looking for a Senior Director of Servicing Operations to own the strategy and... ...in-house and through our contact center partners, that people want... ...'re on your in-house remote team or work for an outsourcing... ...operations, including managing in-house teams and...Remote workOperationsSeniorFull timeWork experience placementWork at officeFlexible hours$150.1k - $227k
...Salesforce.The Customer Success Manager, Senior Manager is a highly... ...Indianapolis, Dallas, NYC, Boston. (Remote: Southern CA, South Florida... ...effectiveness, revenue operations strategy, territory... ...customer service transformation, contact center operations, telephony integrations...Remote workOperationsSeniorFull timeWork at officeFlexible hours3 days per week$133k - $159k
...frontline teams and optimizing operations. Each AI agent is... ...Opportunity We are seeking a Senior Customer Success Manager to lead adoption, value... ...will partner with senior contact center leaders and executive... ...Internet Stipend : Support for remote and hybrid work...Remote workOperationsSeniorFull timeWork at officeLocal areaFlexible hours- Join to apply for the Senior Workday Project Manager - Data Conversion (Remote) role at Jobright.ai Join to apply for the Senior Workday Project Manager... ...0.00-$180,000.00 4 days ago Project Manager - Contact Center Operations Greater Chicago Area $65,000.00-$75,000.00 1...Remote jobOperationsSeniorFull timeContract workPart timeWork experience placementImmediate startVisa sponsorshipFlexible hours
- ...that must be stored, managed, and made... ...powering hyperscale data centers, cloud platforms,... ...build, solve, and operate at that level.... ...Description The Senior Supervisor, Global... ...executing global contact center initiatives... ...Colorado, New York or remote jobs that can be...Remote workOperationsSeniorFull timeTemporary workWork at officeImmediate startWorldwideFlexible hoursShift work
$123.5k - $229.5k
...leading provider of cloud contact center software, bringing the... ...selves. We are seeking a Senior Product Marketing Manager, Agent Empowerment, tobring... ...contact center, CX, and operations leaders. Product Launches... ...Location: This role is fully remote for candidates who reside...Remote workOperationsSeniorTemporary workWork at officeWorldwide3 days per week- ...the USA, with a strong call center footprint and operations that extend across... ...and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...seeking a seasoned and dynamic Senior Capture Manager with demonstrated...Remote workOperationsSeniorTemporary work
$248k - $396.75k
...strategic technology sales Senior Account Manager to manage and grow our Networking... ...in customer data centers? As part of the NVIDIA CSP... ...platform opportunities.Manage operations forecast and supply. Strive... ...law.SummaryLocation: US, CA, Remote; US, CA, Santa ClaraType: Full...Remote workOperationsSeniorLong term contractFull time- ...Senior Manager, Contact Center The Senior Manager, Contact Center is responsible for providing strategic direction and daily oversight to the... ...This role collaborates with management across the Contact Operations, ACO, as well as DFCI leadership to ensure an exceptional...Remote workOperationsSeniorTemporary work
- ...company. The Role The Senior Director of Customer... ...Success strategy centered on product adoption, course... ...40+ Customer Success Managers, Team Leaders and... ...KPIs, dashboards, and operational workflows that enable... ...package. We’re fully remote! You will make a direct...Remote workOperationsSeniorFull time
- ...About the Job The Senior Account Manager is the commercial owner of the customer... ...is built for a proactive operator with an ownership mentality... ...This role offers both a remote and hybrid option. Employees... ...with at-risk customers, centered on business value and partnership...Remote workOperationsSeniorFull timeContract workWork at officeLocal areaFlexible hours
- ...collaboration with the benefits of remote work. We provide the... ...Member Services Representatives, contact the member, complete the... ...assigned by the Member Services Operations Manager or the Member Services Sales... ...in the Member Services call center. Also, previous supervisory...Remote workOperationsSeniorFor contractorsWork experience placementFor subcontractorWork at officeLocal areaWork from homeFlexible hours
$96k - $192k
...the customer at the center of everything we do.... ...Controls is seeking a Senior Account Manager to be based in Fort Wayne... ..., Engineering, and Operations teams to ensure... ...hiring process, please contact us at Carrier.Recruiting... ...Carrier-Home Illinois Remote Location, Remote City...Remote workOperationsSeniorFull timeTemporary workLocal area$132k - $172k
...stick by our values centered on patients, courage,... ...Position Summary:The Senior Manager, Medical Affairs Training... ...strategic and operational support for Medical Information... ...expected to be 100% remote.Total Rewards... ...interview process, please contact us by sending an...Remote workOperationsSeniorFull timeTemporary workFor contractorsWork at office- ...Senior Customer Marketing Manager Teachable is the platform for experts and businesses... ...scale their impact and operations through courses, coaching,... ...to put the customer at the center of how we drive adoption... ...employees to use, we operate as a remote-first culture in order to...Remote workOperationsSeniorWork at officeLocal area
- ...self-service and the call center. ~Ship MVPs: ~... ...adoption/containment, first-contact resolution, CSAT, cost to serve) and manage dependencies across the... ...and back-office operations at a utility (or utility... ...tools. Location ~Remote prioritizing central and...Remote workOperationsSeniorFull time
$115k - $150k
...Cloud Functional Lead / Senior Consultant, you will... ...specifically for long-term, remote or onsite client... ...Deloitte’s Application Management Services (AMS)... ...technology teams to drive operational stability, automation,... ...inquiries to the Global Call Center (GCC) at...Remote workOperationsSeniorLocal areaVisa sponsorship$117.5k - $234.5k
...the customer at the center of everything we... ...About this role:The Senior HR Business... ...HR expertise with operational excellence to drive... ...solutions.The Senior HRBP manages the full spectrum... ...onsite and 2 days remote per week.Key... ...hiring process, please contact us at Carrier....Remote workOperationsSeniorFull timeTemporary workLocal area2 days per week$117.5k - $234.5k
...puts the customer at the center of everything we do.... ...at @Carrier. The Senior Manager, Corporate Governance... ...corporate secretarial operations, including entity management... ...can be located remote anywhere in the United... ...Serve as a point of contact for Legal, Tax, Controllership...Remote workOperationsSeniorFull timeTemporary workLocal area
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