Remote Senior Manager, Contact Center Operations
University of Miami
- Remote job
A prominent educational institution in Florida is seeking a Sr. Manager, Business Operations for its Contact Center in Medley, FL. The role includes overseeing operations, managing budgets, and implementing improvements for efficiency. The ideal candidate should possess a Bachelor's degree, at least 4 years of relevant experience, and should excel in communication and software proficiency. Competitive salary and benefits offered. #J-18808-Ljbffr University of Miami
- ...teams and skill sets, the full-time salaried Senior Customer Support Manager will optimize work distribution, enhance operational performance, and drive customer experience... ...teams 3+ years of experience in contact center customer support/service operations Deep...Remote workOperationsSeniorFull time
$130k - $140k
...become the largest owner and operator of self-storage facilities... ...Job Description The Senior Outbound Sales Manager provides strategic leadership... ...outbound, inside sales, or call center environments ~ Proven... ...take up to three flexible remote days per month. Our...Remote workOperationsSeniorFull timeWork at officeVisa sponsorshipFlexible hours- Leading multiple contact center operations, the full-time California Senior Call Center Manager will oversee service levels, customer satisfaction, and operational efficiency... ...managing budgets and workforce planning in a remote environment with occasional in-office...Remote workOperationsSeniorFull timeWork at office
- ...transforming customer engagement by turning contact centers into strategic assets. Our AI-native... ...enhance customer experience, optimize operations, and drive growth . Continuously... ...a Technical Account/Customer Success Manager, Solutions Engineer, or Customer Success...Remote workOperationsSenior
- ...Senior Delivery Manager Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide... ...minimize disruptions to business operations. This role is essential for...Remote workOperationsSeniorWorldwide
- ...Service Delivery to join our management team. We are looking for a... ...Virginia (4 days in office - 1 day remote) Eligibility: Applicants... ...development, O&M, and contact center programs, ensuring successful... ...drive consistency, quality, and operational excellence. Partner with...Remote workOperationsSeniorContract workWork at office
$67.9k - $199.14k
...Aetna Mental Well-being Senior Manager, Operations We're building a world of health around every individual... ...Health Member Services (call center), RFL Member Services (call center), Mental... ...and optimize performance. Manage contact center expectations, inventory...Remote workOperationsSeniorHourly payFull timeTemporary workWork experience placementLocal area- ...Senior Vice President of Marketing, Growth... ...Innovative AI-based call center software... ...sales automation contact center software... ...optimization lead management software crm integration... ...solutions remote call center... ...sales alignment, and operational leadership, with a...Remote workOperationsSenior
$113.9k - $189.9k
...broad line distributor with operations primarily in North America... ...visit Work Location Type Remote Req Number 331494 About Grainger... ...law. Position Details The Senior Manager, Workforce Planning leads... ...resource management, and contact center reporting to support...Remote workOperationsSeniorFull timeLocal areaWorldwide- ...Senior Technical Account Manager At NiCE, we don't limit our challenges. We challenge... ...'s primary point of contact and function as their professional... ...(from front-line contact center management through senior/... ...C-Level and day-to-day operations stakeholders. ~...Remote workOperationsSeniorContract workWork experience placement
$100k - $125k
...Customer Support Senior Manager (Operations) The Customer Support Senior Manager (Operations) leads multiple contact center operations across voice, SMS, chat, email, and other customer... ...partners across multiple sites and remote environments. The role uses data and Voice...Remote jobOperationsSeniorLocal area- ...on a foundation of trust, operational excellence, and an unwavering... ...continued growth. As the Senior Manager of Client Care for the Mid-... ...department across in-office and remote teams. This role serves as... ...leadership experience in a contact center or home services...Remote workOperationsSeniorWork at officeImmediate start
$110k - $125k
...Tecovas is looking for a Senior Customer Experience Manager to lead a large team... ...service to create a center of excellence that handles all customer contact in house. You will... ...CX leadership — CX Operations, who own workforce... ...across a multi-state remote workforce,...Remote workOperationsSeniorHourly payFull timeTemporary workPart timeRelocationFlexible hoursShift work$100k - $118.5k
...Language Services is seeking a Senior Manager, Client Support to lead... ...support and technical support operations serving healthcare clients... ...owner for ServiceNow and contact center technologies supporting the... ...collaboration. This position is remote-eligible. Candidates...Remote workOperationsSeniorWork at officeHome officeShift work$136k - $162k
...can get behind? We're looking for a Senior Manager, Operations Transformation to own the strategy... ...'re working toward. How well our contact center operations run determines how quickly... ...healthcare), life insurance, and a remote-first work environment. About...Remote workOperationsSeniorFull timeWork experience placementFlexible hours$150.1k - $227k
...Salesforce.The Customer Success Manager, Senior Manager is a highly... ...Indianapolis, Dallas, NYC, Boston. (Remote: Southern CA, South Florida... ...effectiveness, revenue operations strategy, territory... ...customer service transformation, contact center operations, telephony integrations...Remote workOperationsSeniorFull timeWork at officeFlexible hours3 days per week- ...Senior Account Executive Our customer is an AI-powered SMS and voice platform... ..., affiliate networks, and call center operations dramatically improve contact rates and conversion — the metrics... ...on candidate preference Fully remote — work from wherever you're most...Remote workOperationsSeniorFor contractors
$165k - $185k
...Description Description: Senior Director, Crisis... ..., WA | Primarily Remote Hybrid Full-Time |... ...clinical excellence, operational performance, workforce... ...Line, and other crisis contact center services. Lead and... ...Five or more years of management experience, including...Remote workOperationsSeniorFull time- ...Senior Customer Marketing Manager São Paulo What is Teachable? Teachable is... ...businesses scale their impact and operations through courses, coaching,... ...put the customer at the center of how we drive adoption... ...to use, we operate as a remote-first culture in order to...Remote workOperationsSeniorWork at officeLocal area
- ...About the Job The Senior Account Manager is the commercial owner of the customer... ...is built for a proactive operator with an ownership mentality... ...This role offers both a remote and hybrid option. Employees... ...with at-risk customers, centered on business value and partnership...Remote workOperationsSeniorFull timeContract workWork at officeLocal areaFlexible hours
- ...Senior Capture Manager MCI is one of the fastest-growing tech-enabled business... ...USA, with a strong call center footprint and operations that extend across... ...and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced...Remote workOperationsSeniorTemporary workLocal area
- ...Senior Project Manager Medicaid / Customer Care Implementation Location: Remote Duration: 12 Months + Extension... ...) / Customer Call Center Implementation program... ..., technical, operational, vendor, and State... ...care, call center/contact center implementations...Remote workOperationsSenior
$79.4k - $119.1k
...MMC) developments. Creates, promotes, and manages critical milestones for successful... ...the drawing creation process with Global Operations coordination. Coordinate with cross functional... ...Conditions Hybrid office and remote (80/20) Travel as required (%)...Remote workOperationsSeniorFull timeTemporary workWork experience placementWork at officeRelocation package- ...Senior Sales Manager MCI is one of the fastest-growing tech-enabled business... ...USA, with a strong call center footprint and operations that extend across multiple... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced...Remote workOperationsSeniorTemporary workLocal areaNight shift
$15k
...system pharmacy enterprise operates. Unlike our other Senior Director roles in... ...how we get paid, how we manage costs, how we strengthen... ...FTE: 1 Possible Remote/Hybrid Option: Hybrid... ...refer to your benefit summary or contact our HR Service Center at (***) ***-****.Remote workOperationsSeniorContract workWork from homeRelocationRelocation packageFlexible hoursShift workWeekend work$46 - $62 per hour
...OverviewJoin Payroll Tax Operations (PTO) as a Lead Tax Processor... ...Daily Stand-Ups when the M1 manager is unavailable. \n Maintain... ...functioning formally as a lead, senior specialist, or SME, with... ...~4+ years of experience in contact center, customer service, or back-office...Remote jobOperationsHourly payLocal areaFlexible hours- ...Logistics is on the hunt for a proven Senior Account Manager. At Circle, we're not just offering a... ...join our Ann Arbor, MI team. This role operates in a cradle-to-grave brokerage environment... ...load delivery. This is a remote role to start. Once our office opens in...Remote jobOperationsSeniorFull timeWork at office
$111.8k - $173k
....POSITION TITLESenior Manager, Specialty Customer Care... ...-office applicants or remote applicants residing in... ...pm EST.YOUR ROLEAs an Operations team member, you’ll... ...in the future. As the Senior Manager, Specialty Customer... ...outcomes.Utilize contact center technologies and CRM platforms...Remote workOperationsSeniorFull timeWork at officeLocal area- ...enterprise businesses to unlock the power of AI to replace work and transform costs. Our product enables businesses to automate manual operations with zero engineering work or process change - with contractually guaranteed human-level accuracy. We started out in online...Remote workOperationsSenior
$70k - $90k
...Circle Logistics is looking for a proven Senior Account Manager to join our growing sales team. If... ...Manager to join our team in a fully remote capacity. This is a customer sales based... ...Coordinate with carriers and internal operations teams to ensure successful load...Remote jobOperationsSeniorFull timeNight shift
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