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Remote Senior Manager, Contact Center Operations

University of Miami

Miami, FL
  • Remote job

A prominent educational institution in Florida is seeking a Sr. Manager, Business Operations for its Contact Center in Medley, FL. The role includes overseeing operations, managing budgets, and implementing improvements for efficiency. The ideal candidate should possess a Bachelor's degree, at least 4 years of relevant experience, and should excel in communication and software proficiency. Competitive salary and benefits offered. #J-18808-Ljbffr University of Miami

Vacancy posted 6 days ago
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