Regional Account Manager

Regional Account Manager

Territory-Based | Extensive Travel Required

Are you energized by building relationships, driving growth, and helping independent pharmacies thrive? We are seeking a Regional Account Manager for our Operating Region who enjoys working directly with customers, identifying opportunities, and delivering solutions that make a real business impact. This role is ideal for a motivated, customer-focused professional who excels in a fast-paced, relationship-driven environment.

As a Regional Account Manager, you will serve as a trusted advisor to Retail Independent Community and LTC Closed-Door Pharmacy within your assigned territory. You will be responsible for growing sales, strengthening relationships, and helping customers improve profitability through our services and solutions.

Key responsibilities include:

• Driving sales growth through new customer acquisition, customer retention, and expansion of existing accounts
• Building and maintaining strong, trust-based relationships with pharmacy customers
• Conducting regular customer visits, business reviews, and strategic discussions to address operational and industry challenges
• Serving as a subject matter expert on company services and offerings, tailoring solutions to meet each customer's needs
• Collaborating closely with internal teams to resolve customer issues quickly and effectively
• Analyzing territory and customer sales trends, understanding competitive dynamics, and delivering results that meet or exceed company goals
• Managing daily communications (email, phone, text) while consistently representing the company in a positive, professional manner
• Ensuring compliance with all applicable laws, regulations, and company policies, including responsible expense management

This role operates from a home office, personal vehicle, and customer retail pharmacy locations. Extensive regional travel is required. Periodic supervision and support are provided.

What We're Looking For:

• Associate or Bachelor's degree, or equivalent combination of education and experience
• Proven, expert-level customer service skills
• Strong communication, negotiation, and problem-solving abilities
• Excellent time management, organization, and analytical skills
• Ability to adapt quickly, manage competing priorities, and meet tight deadlines
• Confidence using phone, email, and technology tools to manage customer relationships
• A collaborative mindset with a strong sense of ownership and accountability

Physical Requirements:

• Ability to sit for extended periods, drive frequently, and travel extensively
• Ability to use standard office equipment and technology
• Close visual acuity and sustained mental concentration for data analysis and customer engagement

Additional Requirements:

• Valid driver's license with a clean driving record
• No direct supervisory responsibilities

Why Join Us?

You'll be part of a mission-driven organization that values relationships, collaboration, and continuous improvement. We offer the opportunity to make a meaningful impact with independent pharmacies while growing your own career in a supportive, results-oriented culture.