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Service BDC Administrator

$35k - $65k

Lithia Motors, Inc

Service BDC Administrator page is loaded## Service BDC Administratorlocations: Prestige Toyota of Ramsey, Ramsey, NJ 07446time type: Full timeposted on: Posted Todayjob requisition id: R106335## Dealership:L0767 Prestige Toyota of Ramsey# **Prestige Toyota**### Now hiring Service BDC Administrators!Schedule: Full-time position, must have Saturday availabilityThe appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.***We are committed to Growing our Company and Growing our People!***We are one of over 300 Lithia & Driveway dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company. We are growing fast! And with growth comes opportunity!**Responsibilities**The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.* Gather accurate customer information to create a database for continual follow-up and retention* Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.* Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.* Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.**Qualifications*** Ability to present information in a clear and professional manner.* Ability to manage one’s own time effectively.* Ability to type efficiently.* Basic & phone computer skills.The Est. Annual Earnings: Range from $35,000-$65,000Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at**Benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr Lithia Motors, Inc

Vacancy posted 2 days ago
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