P/T Customer Service Agent - $20.74
$20.74 per hourEuropcar
Job Description We’re seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit. You will: Support the Ready Line: Keep the ready line clean, organized, and presentable. Inspect vehicles for quality standards and report any that require servicing immediately. Ensure each vehicle includes a correct and complete checkout slip. Help customers locate their reserved vehicle and assist with luggage when required. Process Vehicle Returns: Welcome customers back with a friendly, professional attitude. Inspect returned vehicles, document mileage/fuel levels, and identify any damage. Secure keys, remove personal items, and complete paperwork to report issues. Review final rental charges with customers and answer questions clearly. Monitor the Exit Booth: Verify rental agreements and ensure all information is complete and accurate. Scan and organize documents for smooth processing. Obtain customer signatures and maintain a clean, professional booth environment. Offer helpful information, wish customers a safe trip, and close out the interaction with excellence. What makes you a Great Fit: Current Driver's License - required Providing consistent, friendly service at every touchpoint. Performing additional duties as assigned to support overall operations. A positive, approachable demeanor with strong customer-service instincts Attention to detail and comfort with paperwork and accuracy Ability to stay organized in a high-traffic environment Strong communication skills and a team-oriented mindset Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs. Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received. Europcar Mobility Group Europcar Mobility Group est un acteur mondial de la mobilité, avec 75 ans d’expertise des services de mobilité et une position de leader en Europe. “We help to change the way you move” est notre raison d’être et ce qui nous rassemble. Plus que jamais, nous nous engageons à fournir des solutions simples, transparentes et innovantes qui rendent la mobilité simple, plus agréable et de plus en plus respectueuse de l'environnement. Pour ce faire, nous proposons aux particuliers et aux entreprises une large gamme de services de location de voitures et d'utilitaires, que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus, à la demande ou sur abonnement, grâce à une flotte de plus de 250 000 véhicules, dotée des motorisations les plus récentes et une part croissante de véhicules électriques. Nos marques répondent à des besoins, des cas d'utilisation et des attentes différenciés : Europcar® - un des leaders mondiaux de la location de voitures et de véhicules utilitaires, Goldcar® - leader de la location de voitures « low cost » en Europe, FoxRent-A-Car®, l'un des principaux acteurs du marché de la location de voitures aux États-Unis, avec un positionnement "value for money", et Ubeeqo® - l'un des leaders européens du car sharing (BtoB, BtoC). La satisfaction client est au cœur de l’ambition du Groupe et de celle de ses plus de 8000 collaborateurs partout où il opère, à travers un vaste réseau dans plus de 130 pays (comprenant 16 filiales, complétées par des franchisés et des partenaires). Plus d’inforrmations : À la fin du XIXe siècle, la voiture est un luxe réservé à l'élite, mais elle intéresse tout le monde et attire les foules : en 1898, le premier salon de l'automobile se tient à Paris. La location de voitures verra le jour quelques années plus tard, de l'autre côté de l'Atlantique. Au lendemain de la guerre, un entrepreneur parisien relance l'idée : "Si vous n'avez pas les moyens d'acheter une voiture, pourquoi ne pas en louer une quand vous en avez besoin ?". Il s'appelle Raoul-Louis Mattei et en 1949, il crée "L'Abonnement Automobile" : une société qui deviendra plus tard la Compagnie Internationale Europcars, puis Europcar. Son siège social, situé 11 rue du Champ de Mars, comprend également une agence de location. Le succès de la société est rapide, la location de voitures répondant à un réel besoin. En 1951, l'Abonnement Automobile est la première société de location de voitures sans chauffeur et sa flotte compte 750 4 CV. Aujourd'hui, Europcar Mobility Group compte en moyenne plus de 200 000 véhicules dans sa flotte et sert 5 millions de clients dans plus de 140 pays. Cependant la vision sur laquelle notre Groupe a été fondé reste la même, tout en étant plus pertinente et prometteuse que jamais, alors que nous entrons dans l'ère de l'économie de l'utilisation et du partage ! #J-18808-Ljbffr Europcar
$20.74 per hour
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