Unit Clerk
Complete Care at Wall
Unit Secretary Full-Time (First Shift)
Job Type: Full-Time | First Shift
Pay & Benefits: Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement Opportunities
About Us
Complete Care is a trusted pillar in the Brookfield community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority!
Why Join Complete Care?
Work Today, Get Paid Today: Access your earned pay on your own schedule with our voluntary early wage benefit.
Supportive Family Atmosphere: Work alongside a dedicated, compassionate team that values collaboration.
Career Growth: We invest in your personal and professional development with opportunities to advance.
Role Overview
We are seeking a high-energy, organized, and compassionate Unit Secretary to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.
Key Responsibilities
Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.
Qualifications
Education: High school diploma or equivalent.
Two years professional experience in long term care facility
Certification: Active Certified Nursing Assistant (CNA) license required.
Technical Skills: Basic computer proficiency for data entry and communication systems.
Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.
Equal Opportunity Employer
Complete Care is an equal opportunity employer.
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