Medical Receptionist

Benefits:

Dental insurance

Health insurance

Paid time off

Front Desk & Patient Interaction

Greet patients and visitors in a professional, friendly manner

Check patients in and out for appointments

Answer phone calls, respond to inquiries, and direct calls appropriately

Schedule, reschedule, or cancel appointments

Appointment & Records Management

Maintain and update appointment calendars

Create and update patient records

Ensure accurate entry of personal, medical, and insurance information

Handle patient files in compliance with privacy laws like HIPAA (or equivalent in your country)

Billing & Insurance Tasks

Verify insurance details and eligibility

Process co-pays and other payments

️ Administrative Duties

Manage emails, mail, and office correspondence

Keep the reception area clean and organized

Complete record releases and record requests

Send referrals

‍⚕️ Coordination & Communication

Communicate patient needs to doctors, nurses, or other staff

Handle sensitive or urgent situations calmly and professionally

Skills Needed

Strong communication and interpersonal skills

Organization and multitasking ability

Basic knowledge of medical terminology

Familiarity with electronic health record (EHR) systems

Attention to detail and confidentiality