Remote - Medical Receptionist

Overview

CareHarmony is fulfilling an opportunity in healthcare and chronic care management. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.
CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.
Base pay range

$30,160.00/yr - $30,160.00/yr
Shift

11am - 7pm CST
Pay

$14.50/hr
Responsibilities

Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.
Route messages and escalations to the appropriate department or team member.
Schedule appointments, reschedule as needed.
Performs administrative and clerical support tasks.
Professional Experience

Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role
Preferred: Minimum of one (1) year clinical experience
Preferred: Active Clinical Multi-State/Compact License
Required Skills/Abilities

Excellent written and verbal communication skills
Excellent interpersonal and customer service skills
Positive, uplifting personality with a natural ability to handle and deescalate escalations
Basic understanding of administrative and clerical procedures
Fundamental experience working with Microsoft Office Suite or related software
Education and Experience

Associates\ Degree or equivalent preferred
Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee\s work and communication with clients, patients, or internal team members.
Must be located in Central or Eastern Time Zones.
Seniority level

Entry level
Employment type

Full-time
Job function

Health Care Provider
Industries

Technology, Information and Internet

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