Account Executive / Relationship Manager

Account Executive / Relationship Manager Promotional Products Industry Location: Hybrid Remote – Collegeville, PA 19426 Job Type: Full-Time Salary: Base salary + commission and performance bonuses Join the Embarq Creative Team! Are you passionate about creating memorable brand experiences through promotional products? Do you thrive on building lasting client relationships while delivering creative solutions? If so,we’dlove tomeetyou. Embarq Creativeis seekingan experienced Account Executive / Relationship Manager to manage and grow one of our premier Fortune 500 client accounts. This is an exciting opportunity to become a trusted advisor to a major brand while working alongside a collaborative and creative team. What You’ll Do As the primary point of contact for one of our largest clients,you’lloversee every aspect of the promotional products process—from concept development to final delivery. Responsibilities Manage and grow a Fortune 500 promotional products account. Develop creative promotional merchandise ideas that align with client branding and marketingobjectives. Build strong, long-term client relationships through exceptional service and communication. Identifyopportunities to upsell, cross-sell, and introduce innovative promotional solutions. Coordinate projects from concept through production, fulfillment, and delivery. Collaborate with internal sales support, creative, sourcing, and production teams to ensure flawless execution. Monitor account performance and prepare reports, forecasts, and client presentations. Stay current on promotional product trends, new products, and industry innovations. Resolve issues quickly whilemaintaininga positive client experience. What We’re Looking For Required Qualifications Minimum 3 years of Account Management or Relationship Management experience Minimum 3 years of experience working in the Promotional Products (ASI/PPAI) industry Strong understanding of promotional products, sourcing, decorating methods, and production timelines Outstanding customer service and relationship-building skills Excellent verbal and written communication skills Highly organized with strong project management abilities Self-motivated and proactive with excellent follow-through Comfortable managing multiple projects in a fast-paced environment Experience using CRM software and Microsoft Office Preferred Qualifications Experience managing enterprise or Fortune 500 accounts Knowledge of CRM platforms and order management systems Familiarity with ASI, ESP, SAGE, or similar promotional product tools Bachelor’s degree in Business, Marketing, Communications, or related field (preferred but notrequired) Why Embarq Creative? At Embarq Creative,we’remore than a promotional products company—we’rea strategic branding partner that helps clients create unforgettable experiences. We offer: Commission and performance bonuses 401(k) with company match Medical, dental, and vision insurance Paid Time Off Hybrid work environment Collaborative, supportive team culture Opportunity to manage a premier Fortune 500 client and make a significant impact Ifyou’recreative, client-focused, and passionate about promotional marketing,we’dlove to hear from you. #J-18808-Ljbffr Embarq Creative