Business Process Analyst IV

Why Us?With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.Could This Be For You?We have an exciting opportunity for a uniquely qualified professional to join a $4B Company that wants to lead the orthotic & prosthetic markets by providing superior patient care, outcomes, services and value. The Business Process Analyst IV will report to the Sr. Manager of Financial Systems and provide dedicated technical capacity to the Revenue Accounting team. This position will be responsible for the enhancement, automation, and maintenance of revenue accounting processes, Accounts Receivable (AR) reserve models, and reporting systems — including close process optimization, Oracle Account Reconciliations (ARCS) transaction matching, System enhancements and testing, and Oracle Business Intelligence Enterprise Edition (OBIEE) analytics, reporting and dashboards.Candidate must possess excellent spreadsheet design skills as well as the ability to create process documentation on existing and proposed processes which will include impact analysis and SOX control considerations (both IT and business related). The successful candidate should be a self-starter who can adapt to a transforming environment, who is naturally curious, drives tasks to completion and has a desire to make a real contribution to the future success of our company. The ideal candidate will have a strong focus on leveraging AI tools such as Claude to enhance and automate financial processes, and a desire to identify and eliminate manual work through automation and continuous improvement.Your ImpactBuild, maintain, and automate AR reserve models and revenue accrual analytics, including bad debt, contractual adjustments, and allowancesDevelop and automate internal and external revenue reports, analytics, and dashboards (OBIEE) for ongoing monitoring of trends, variances, and potential risk areasOwn ARCS transaction matching, including the creation and testing of new auto-match rulesLead Billing System enhancements and testing to support the revenue teamPlan, test, and execute reporting system transitions end to end, including data validation, parallel testing, and cutover support Automate and optimize patient refunds reconciliation and managementSupport SOX compliance through control testing, automation, and documentationProvide audit support, including schedules, documentation, and responses to auditor requestsPartner with patient care operations, FP&A, IT, and other finance teams supporting the revenue and receivable cycles across Hanger's subsidiariesMinimum Qualifications​​Bachelor’s degree in Accounting, Finance, or Information Systems3+ years of experience in accounting operations, financial systems, process improvement, or a related analytical roleHealthcare revenue cycle or patient care operations experienceCPA, CISA, or similar certificationWorking knowledge of revenue accounting concepts, including accruals, reserves, and receivablesExperience with OBIEE, Oracle ARCS, NextGen, or comparable reporting, reconciliation, and revenue cycle systemsHands-on experience building and automating financial models, reconciliations, and reports (advanced Excel required)Experience with financial reporting or ERP systems and BI/analytics toolsExperience supporting data platform or reporting system migrations (e.g., on-premises to cloud/data lake environments)Experience with automation tools, SQL, or scripting for process automationExperience leveraging AI tools such as Claude to automate and improve financial processesAdditional Success FactorsStrong analytical, organizational, and problem-solving skillsStrong cross-functional communication skills and the ability to translate business needs into technical solutionsUnderstanding of internal controls and SOX compliance requirementsEffective verbal and written communication with the ability to present findings and interact at all levels of the organizationAbility to work under pressure with strict time constraintsStrong interpersonal skills with the capability to quickly develop working relationships across teams and collaborate across all levels of the organizationAct with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.Keep the patient at the center of everything that you do, building lifelong trust.Foster open collaboration and constructive dialogue with everyone around you.Continuously innovate new solutions, influencing and responding to change.Focus on superior outcomes, and calibrate work processes for outstanding results.Our Investment in YouCompetitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsFlexible Work Schedules and Part-time OpportunitiesGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationRelocation AssistanceRegional & National traveling CPO/CO/CP opportunitiesVolunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFestHanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.#ERF-HRCJob Summary# Positions: 1Job Location: US-TX-AustinTelecommute: Location-Specific PositionFT/PT: Full-TimeCategory: Finance | Accounting