Mobile Drug and Alcohol Collections Specialist

Job Description

Job Description

Description:

Job Classification: Exempt, Full-Time

Work Schedule: Monday – Friday, 40-50 hours per week, some weekends and overnights

Reporting Relationship: Manager of Mobile Collections

Primary Accountabilities:

ComplianceOne is looking for a highly competent, customer focused individual, that has the drive to help people and to make an impact. ComplianceOne is a leader in both the drug testing industry and third-party administrative programs. Through the years of experience, we have become experts in this field, and our expertise translates into cost-effective total program solutions for companies. Compliance One is looking for an independent, hardworking professional to join our amazing team. On-the-job training is provided in order to meet federal regulation requirements.

The Mobile Drug and Alcohol Collector is responsible for quality and efficient drug and alcohol screenings and collections, as well as providing constant customer service via phone and in-person.

Major Duties:

• Complete all assigned mobile collections within the designated timeframe.
• Work independently and under direct supervision in scheduling and completing drug and alcohol tests assigned.
• Accurately collect urine, hair, and in some cases saliva specimens for drug screening.
• Package and ship all specimens to lab.
• Demonstrate in-depth, applicable knowledge of contents of 49 CFR Part 40.
• Perform Breath Alcohol Screenings.
• Calibrate breath alcohol device according to regulations.
• Perform Data Entry - Manual & Electronic.
• Distribute custody and control forms, drug & alcohol screening results, and other relevant information via fax, email & mail.
• Stock and request supplies as needed.
• Provide information on the drug & alcohol screening process as a whole, including, but not limited to: screening, random generating process, finding other collection sites, conversion of CCF's, drugs tested for, drug screen results, etc.
• Set-up new clients.
• Notify DER's of random draw participants that have been selected & make arrangements for collection
• Demonstrate efficiency in the use of the electronic drug screening software.
• May testify in court proceedings.
• Perform Maintenance checks on company vehicle and equipment.
• Turn in accurate expense, mileage, maintenance, and collection logs as required.
• Other duties as assigned.

Physical Demands:

• Frequently required to speak, write and memorize.
• Constantly required to talk, read, problem solve, see, hear and sit.
• Push, pull, lift or carry 20 pounds.
• Frequently required to bend, twist, squat, kneel, stand, walk or balance.
• Must be able to drive and have a valid driver’s license.

Work Environment:

• Professional and deadline-oriented environment on the road.
• Interaction with staff and clients.

Additional Duties:

Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

Qualifications :

• Associates degree preferred. High School Diploma or GED required.
• 1 year of experience in customer service required.
• Experience in the substance abuse screening or medical field preferred.
• Ability to become certified in accordance with 49 CFR Part 40, Drug and Alcohol Collections/Screenings within one month of employment.
• Demonstrated ability to work with the public.
• Demonstrated ability to work independently.
• Ability to work a flexible schedule which may include some night and weekend collections.
• Demonstrated ability to use Microsoft Office applications.
• Must successfully complete all required background checks.