Customer Success Manager
Solupay Consulting, LLC d/b/a Versapay
Driven and relationship-oriented, the full-time Customer Success Manager will manage a large portfolio of Commercial Real Estate customers remotely, focusing on proactive engagement, retention, and maximizing ROI through data-driven insights and scalable programs. Key responsibilities Own the success of Commercial Real Estate customers by developing scalable playbooks and touchpoints to drive engagement and retention Serve as a trusted advisor, helping customers achieve their goals and maximize ROI Monitor customer health scores and usage data to proactively identify at-risk accounts and opportunities for growth Required qualifications 2-5 years of experience in Customer Success, Account Management, or Program/Project Management Proven ability to manage a large book of business with a data-driven, scaled approach Experience owning the full renewal process Experience building and executing customer programs or playbooks that drive measurable outcomes Familiarity with MRI software and experience in Commercial Real Estate is a plus #J-18808-Ljbffr
Vacancy posted 2 days ago
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