Receptionist/Dispatcher

Job Description

The HT Group is seeking a dependable Receptionist/Dispatcher for a client in Beaumont, TX, to coordinate service calls and support daily office operations.\n
\n
Position Overview

\n
• Employment Type: Contract-to-Hire
\n
• Schedule: Monday–Friday, 7:00 AM–4:00 PM
\n
• Pay Rate: $21/hour

\n

\n
• Answer and direct calls, assist customers, and communicate service updates.
\n
• Schedule and dispatch Residential and Commercial service calls.
\n
• Scan and upload documents into the Jonas system and maintain accurate records.
\n
• Verify timesheets for Residential and Commercial technicians.
\n
• Schedule maintenance appointments and process monthly ESA (Extended Service Agreement) renewals.
\n
• Prepare and manage purchase orders.
\n
• Assist with additional administrative duties as needed.

\n

\n
• Previous reception, dispatch, or administrative experience preferred.
\n
• Strong customer service, communication, and organizational skills.
\n
• Ability to multitask and work in a fast-paced office environment.
\n
• Computer proficiency; Microsoft Office and Jonas experience are a plus.
\n
• Ability to work independently and collaboratively.
\n
• Dependable, detail-oriented, and flexible.
\n
• Must pass a background check and drug screen. Background check must not include felony, violence, or theft convictions.

\n