Bilingual Receptionist

Job Description

Job Description

Bilingual Receptionist — Part-Time
SYNERGY HomeCare of the West Valley | Goodyear, AZ

SYNERGY HomeCare of the West Valley is looking for a friendly, dependable, and organized receptionist to support our office team. This position is ideal for someone who enjoys helping others, communicates clearly, and can manage several tasks throughout the day.

Schedule: Monday–Friday, part-time, fewer than 30 hours per week.

Responsibilities:

• Answer incoming calls in English and Spanish, assist callers, and direct calls to the appropriate team member.

• Welcome caregivers, applicants, clients, and visitors to the office.

• Take accurate messages and follow up with the office team.

• Assist with data entry, filing, document collection, and maintaining accurate records.

• Support communication with caregivers and applicants.

• Use AxisCare to look up information, document communications, and assist with office tasks.

• Handle sensitive information with care and maintain confidentiality.

Requirements:

• Bilingual in English and Spanish is required , with the ability to communicate effectively in both languages.

• Strong customer service skills and a professional, welcoming phone manner.

• Good organization, attention to detail, and follow-through.

• Comfortable using computers, email, and office software.

• Dependable and available to work Monday–Friday.

Preferred Qualifications:

• Experience using AxisCare .

• Previous receptionist, administrative, or customer service experience.

• Experience in a home care or healthcare office.

Join a team that helps caregivers and clients feel supported from their first call to the office!