Sales and Catering Manager

The AC Hotel Cleveland Circle is Catering Sales Manager. The Catering Sales Manager will be responsible for growing new and existing business through direct sales, marketing and cold calls and maximizing revenue and profits. In this role, you will collaborate with the sales and revenue teams, developing strategies that maximize profitability and guest satisfaction.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Grow existing accounts and generate new business to exceed budget and maximize revenue and profits
• Maintain existing account relationships
• Formulate sales and marketing strategies for assigned hotel
• Collaborate with sales team, revenue management, and Hotel General Managers to maximize profitability of properties while maintain guest satisfaction
• Work closely with the sales teams and Hotel General Managers at assigned hotels to assist in capturing catering business in all segments including corporate transient business
• Assist in the training and support of all sales associates and ensure performance in accordance with established hotel brand/Colwen sales standards
• Have general knowledge of Colwen banquet food service standards and techniques
• Ensure knowledge of and adherence to standards by the banquet team to achieve optimal sales service and client retention
• Develop and maintain market awareness to ensure ability to forecast revenue opportunities and create proactive strategies
• Establish individual sales plans and goals for corporate and social catering events
• Monitor and analyze product of top accounts and evaluate trends in market.
• Independently solicit and book business
• Negotiate food and beverage pricing, meeting room rental, and other services
• Work directly with clients and event planners to gather necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
• Compile sales reports as required in a timely and accurate manner
• Maintain accurate and up to date records of all activity/transactions
• Supervise the execution of banquet events and monitor service provided by banquet staff
• Participate in local networking organizations, community, and industry events while representing Colwen Hotels in a professional manner
• Maintain knowledge of the competition

Requirements:

• 2+ years sales and catering experience with a strong emphasis on food and beverage
• Proven track record in social and corporate catering, hotel preferred
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to communicate across all levels of the organization
• Comfortable in problem solving with client relationships and event management
• Proven ability to drive the sales process
• Excellent listening, negotiation and presentation skills
• Strong leader of people
• Able to travel to various local locations for sales call and networking
• Proficient in Microsoft Office Suite or related software
• Reliable with ability to multi-task and work under pressure
• Familiar with common computer software programs; ability to learn new computer software programs
• Reliable with the ability to work varied hours

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Compensation

Salary: $69,000 per year

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V