Cash Applications Specialist

Cash Applications Specialist

We are seeking a Cash Applications Specialist to join a fast-paced accounting team. This individual will be responsible for accurately processing customer payments while researching account discrepancies, deductions, and payment-related issues.

The ideal candidate is detail-oriented, resourceful, and comfortable working with a high volume of transactions. This role requires someone who can stay organized, investigate issues thoroughly, and work effectively in a hands-on environment.

Key Responsibilities:

• Apply customer payments accurately and efficiently across various payment methods.
• Review incoming payment information and ensure transactions are matched to the appropriate accounts.
• Investigate unapplied funds, deductions, short payments, and account discrepancies.
• Research invoices, payment history, and customer records to determine appropriate resolutions.
• Process approved account adjustments and assist with deduction-related activity.
• Monitor outstanding receivables and identify accounts requiring additional research or follow-up.
• Maintain accurate and organized accounting and customer records.
• Assist with account reconciliations and recurring accounts receivable reporting.
• Collaborate with internal team members to resolve payment and account-related questions.
• Manage a high volume of transactions while maintaining accuracy and meeting productivity expectations.
• Provide professional communication and customer service when addressing account issues.
• Assist with other accounting and accounts receivable projects as needed.

Qualifications:

• High school diploma or equivalent required.
• Previous experience for 2+ years in cash applications, accounts receivable, accounting, or a related field is required.
• Strong attention to detail and ability to work accurately with financial information.
• Comfortable handling a high volume of transactions in a deadline-driven environment.
• Intermediate Microsoft Excel skills, including experience with formulas, required.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Professional telephone presence and customer service skills.
• Strong organizational and time-management capabilities.
• Ability to work independently while contributing positively to a team environment.
• Self-motivated, dependable, and willing to take initiative when researching and resolving issues.