Practice Manager

The Practice Manager is responsible for overseeing daily operations of outpatient and community services (OCS) offices to ensure the delivery of high-quality, efficient, and client-centered care. This leadership role requires managing administrative functions, supervising non-clinical staff, ensuring compliance with regulatory standards, and supporting clinical staff to foster a positive and collaborative environment. The Practice Manager will work closely with leadership to implement strategic goals and drive organizational success in serving the community.

DUTIES:

• Has management responsibility for all site-based administrative and clinical support staff.
• Oversee the daily operations of the clinic, including scheduling, intake, billing, and facility management.
• Recruit, onboard, and manage non-clinical staff, including administrative and support personnel.
• Ensure the clinic operates in compliance with local, state, and federal regulations, including HIPAA and behavioral health standards.
• Establish and maintain efficient procedures for accurate billing submission and authorization tracking.
• Collaborate with billing and finance teams to ensure accurate coding, billing, and reimbursement processes.
• Foster relationships with community organizations and partners to enhance client referrals and program visibility.

QUALIFICATIONS:

Associate's degree or equivalent education or experience required; Bachelor's degree preferred. Must be proficient with MS office suite and have 3-5 years experience in office management. Experience supervising other staff preferred.

Competitive Benefits Package:

• Health/Dental/Vision /Pet Insurance
• Employer Paid Life Insurance and Short/Long Term Disability
• Retirement Account with Matching Contribution (after one year of service)
• Scholarships to ME Community Colleges
• Tuition Reimbursement
• 25% Tuition Reimbursement for UNE Master of Social Work Program
• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Quality Supervision and Paid Training Opportunities
• Career Advancement Opportunities
• Flexibility of Schedules
• Generous Paid Time Off
• Opportunity for Same Day Pay
• Health Plan Enrollees - Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)

Spurwink is an Equal Opportunity Employer.