Care Coordinator

Job Description

Job Description

At St. Vincent Family Services, it's our job to help families build bright futures. Make it your job, too!

We offer competitive compensation based on education, experience, licensure, and internal equity, along with comprehensive benefits, 401(k) matching, and a generous PTO package.

These are just a few of the many reasons to join our team.

SUMMARY

We are currently looking for someone skilled at engaging and working with children, youth, and families with significant behavioral health needs to be a Care Coordinator.

PRIMARY DUTIES AND RESPONSIBILITIES                                         

• Coordinates services as the lead member of the care team by coordinating, attending and actively facilitating team meetings to monitor/assess case progress, appropriateness of services, and meet the safety and treatment needs of the child, youth and family.
• Identifies cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
• Coordinates family-based-services for children, youth, and families in their home, school, and community.
• Link service to families and support appropriate referrals to local community services and resources.

• Provides crisis response by phone and linkage to appropriate resources as part of an On-Call Rotation after regular business hours.
• Completes training in High Fidelity Wraparound and skills-based training to provide ICC and/or MCC and ensures maintenance of training and certification requirements.
• Utilizes Assessment, Care Planning and Coordination through the High-Fidelity Wraparound model to match the intensity of services to the needs of the children, youth and families.
• Ensures the utilization of the CANS for ongoing assessment to inform care planning and coordination and review care plan in accordance with coordination activities (OAC 5160-59-03.2). Updates services in care plan as children, youth, and family’s needs change pertinent to care plans and CANS assessments.

• Plans visits and attends scheduled meetings around family’s needs (i.e., work schedules, school activities, etc.).
• Develops collaborative relationships with partners and community resources tailored to meet the needs of culturally diverse healthcare consumers and family.
• Maintains fluency in systems and software pertinent to completion of required documentation and submission of required documentation.
• Participates in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to ICC/MCC planning process and service components.
• Participates in staff and team meetings for the schools and agency, staff development and in-service training, planning interventions and regular supervisory conferences.

EDUCATION & EXPERIENCE

• Background in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field.

• Experience providing community-based services to children, youth, and their family or caregivers, family systems, community systems and resources, case management, child and family counseling or therapy, child protection or child development.

• Three years relevant experience with a high school diploma or equivalent; or
• Two years relevant experience with an associate’s degree or bachelor’s degree; or

• One-year relevant experience with a master’s degree or higher.

SKILLS & ABILITIES

Reasoning Ability

• Ability to maintain a high degree of empathy and compassion in meeting the needs of agency clients and client families.
• Ability to build strong bonds with employees to foster open, honest and candid communication.
• Ability to multi-task and maintain organization in a fast paced, changing environment.
• Ability to manage change in an organization reengineering its culture and approach to workload management.
• Ability to successfully operate with ambiguous guidelines where ethical decision will be required.
• Ability to create and maintain highest levels of confidentiality when dealing with client information, SVFS proprietary information and sensitive situations.

Language Skills

• Ability to effectively communicate plans, goals, directives and diagnosis information between clinician and clients.

Technology Skills

• Computer skills, Word, Outlook, GPS systems, and phone skills needed.

ADDITIONAL

Applicants will occasionally be asked to work evening and/or weekend hours due to the service delivery and administrative needs of SVFS clients and families. Applicants must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment. A Valid Driver’s License and Proof of Auto Liability Insurance with required limits needed.

ADA

The above statements cover what are believed to be the principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform different combinations of duties.