Outbound Warehouse Team Lead-Mandarin Required

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Responsibilities:

• Assist the Warehouse Supervisor in coordinating daily outbound operations.
• Lead team members in picking, order verification, packing, labeling, loading, and shipping.
• Assign daily tasks based on order volume, workload, and shipping priorities.
• Monitor work progress and quality to reduce incorrect shipments, missing items, product damage, and shipping delays.
• Verify orders, SKUs, quantities, shipping labels, and carrier information.
• Train new employees on outbound procedures, equipment use, quality standards, and safety requirements.
• Identify and promptly report order issues, inventory discrepancies, equipment problems, and safety concerns.
• Assist with attendance monitoring, workflow management, employee coordination, and shift handoffs.
• Maintain a safe, clean, and organized outbound work area.
• Perform other warehouse-related duties as assigned.

Qualifications：

• At least two years of experience in warehouse operations, logistics, e-commerce fulfillment, or a related field.
• Good knowledge of picking, order verification, packing, labeling, loading, and shipping procedures.
• Previous experience leading frontline employees or a warehouse team is preferred.
• Experience in e-commerce fulfillment, cross-border logistics, or overseas warehouse operations is preferred.
• Experience using WMS, PDA/RF scanners, barcode scanners, or similar warehouse systems is preferred.
• Strong attention to detail, reliability, and ability to meet shipping deadlines.
• Good communication, coordination, team-management, and problem-solving skills.
• Ability to stand, walk, lift, bend, and perform warehouse-related physical tasks as needed.