Customer Service Representative
Veterans Sourcing Group LLC
Job Description Job Description Client: Insurance Sector
Job Title: Client Services Specialist (Customer Support)
Duration: 3 months contract with potential extension
Location: Hybrid in Bethlehem, PA 18017 (3d office, 2d remote)
About the role:
Client is seeking a Client Services Specialist to provide inbound phone support for clients using the Client Portal. This role involves answering customer inquiries, assisting with portal navigation, troubleshooting access or usage issues, and delivering exceptional customer service.
Qualification:
Ideal candidates will have strong communication skills, a customer-focused mindset, basic troubleshooting abilities, and experience in customer service, call center, client support, banking, insurance, or related environments.
Interest in financial services is a plus but not required.
Vacancy posted 1 day ago
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