Customer Service Representative
PMA Companies
Customer Service Center Call Center Team Member
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.
Responsibilities:
- Provide accurate and timely resolution to claims customer service inquiries
- Advise Clients by telephone of status of claims inquiries
- Coordinate client follow-ups with appropriate claims adjusters
- Provide support and back up assistance to other areas of CSC as needed
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
· Previous inbound telephonic customer service experience in a call center environment
· Excellent communication and organizational skills
· Ability to problem solve and work independently
· Attention to detail
· Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.
· M-F 11:45am - 8:00pm EST. Bilingual (Spanish) required. Must be local to Allentown, PA.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Allentown, PA vacancy
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Allentown, PA4 days ago$790 per week
Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...SuggestedFull timePart timeRemote workFocus Group Panel
Allentown, PA11 hours ago$22 - $27 per hour
...Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2025! Customer Service is the heartbeat of Uline! As a Customer Service...SuggestedHourly payDay shiftUline
Allentown, PA1 day ago$15 per hour
...Customer Service Representative (CSR) As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics...SuggestedHourly payFull timeLocal areaFlexible hoursAlphaGraphics
Allentown, PA1 day ago$23 per hour
...Customer Service Representative The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization'...SuggestedWork at officeRemote workDGI Supply
Allentown, PA5 days ago- ...you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help... ..., professional Call Center Collection Representatives to represent our clients professionally by providing remarkable service to their customers via phone. Agents will handle...Live inWork at officeWork from homeMonday to Friday
iQuor
Allentown, PA3 days ago - ...join our team. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in...Full timePart timeFlexible hours
GEICO Exclusive Agent - Dan Mensch
Allentown, PA28 days ago - ...Warehouse Customer Service Representative (Conversion) GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world'...Work at officeWorldwide
Geodis
Breinigsville, PA4 days ago $20 per hour
...Customer Service Representative AlphaGraphics Lehigh Valley has a fulltime position open for a Customer Service Representative at our East Stroudsburg University Print Center location. Responsibilities include: Learning MIS system to create estimates, invoices...Hourly payFull timeLocal areaAlphaGraphics
Allentown, PA17 hours ago- ...POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end...
Redner's Warehouse Markets
Allentown, PA4 days ago $25 per hour
Job Posting Location 25 W 3RD ST STE 300, Bethlehem, PA, 18015-1238, United States Base Pay $25.00 / Hour Job Category FULL TIME Industry FINCNANCE Employee Type Full Time Hourly Required Degree 2 Year Degree Travel 10% Manage Others No Minimum...Hourly payFull timeArtsQuest
Fountain Hill, PA2 days ago- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Allentown, PA4 days ago $69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Fountain Hill, PAmore than 2 months ago- ...part in ensuring accurate financial records, timely vendor and customer processing, strong internal controls, and support of month-... ...Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully...Full timeWork at officeMonday to FridayAfternoon shift
company1294
Fountain Hill, PA1 day ago $18.46 per hour
...Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service...Minimum wageFull timeContract workTemporary workWork experience placementWork at officeRemote workHome officeMonday to FridayShift workMaximus
Allentown, PA1 day ago- ...Allentown, Pennsylvania Sales Account Representative Morning Call’s Top Large Employer... ...Responsibilities Manage and grow customer accounts within your territory. Run... ...industries. Provide legendary customer service with the help of our sales support team...RelocationDay shift
Uline, Inc.
Allentown, PA17 hours ago - ...Consultant consistently delivers a positive customer experience to all customers, utilizing... ...and provide solutions. This customer service focused team member is knowledgeable in... ...AND RESPONSIBILITIES : (This is a representative list of the general duties the position...Work at officeLocal areaShift work
- ...: I opened my State Farm agency in 2024 after spending 19 years with Enterprise, where I built a foundation in leadership, customer service, and business growth. Those years taught me the value of teamwork, accountability, and creating a positive experience for every...Work at officeLocal area
Kaye-Ann Brown-Barrett - State Farm Agent
Whitehall, PA3 days ago - ...with Enterprise, where I built a foundation in leadership, customer service, and business growth. Those years taught me the value of teamwork... ...to everything they do. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kaye-Ann Brown-Barrett -...Work at officeLocal area
Kaye-Ann Brown-Barrett - State Farm Agent
Whitehall, PA2 days ago $15 - $18.75 per hour
...far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are...Hourly payLocal areaFlexible hoursShift workWawa
Catasauqua, PA17 hours ago- ...Customer Service Rep Reeb an SBP Brand is currently looking for a Customer Service Rep to join our VALUES based organization. We seek... ...work towards a "one-team" concept with outside sales representatives Apply STAR qualities seamless, trustworthy, attentive, resourceful...Full timeLocal area
Specialty Building Products
Fountain Hill, PA4 days ago - ...Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service,...
Dollar Tree Family Dollar - Dollar Tree, Inc.
Whitehall, PA4 days ago - ...This is an onsite role in Bethlehem, PA Responsibilities ~ :Inbound phone representative that will be assisting our clients with answering questions or troubleshooting issues within our new office with our new Client Portal. No specific experience required, but...Work at office
PRI Technology
Bethlehem, PA4 days ago - ...Industry: Insurance Job Title: Client Service representative Duration: 3-months contract to potential extend Location: Hybrid in Bethlehem... ..., PA 18017 Requirements: 0-3 years of experience in customer/client inquiries, answering phone call (inboudn/outbounds)....Contract work
Veterans Sourcing Group, LLC
Bethlehem, PA17 hours ago - ...constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby... ...dynamic solutions to essential utility services impacting our local and broader... ...etiquette, and a general attitude as a representative of goodwill on behalf of the company at...Temporary workWork at officeLocal areaFlexible hours
Sonepar Group
Whitehall, PA4 days ago $24 - $29 per hour
...WB Cargo Service is hiring a Remote Customer Support Specialist for our distribution department in Allentown. Full-time and part-time schedules are available. This fully remote role supports customers, shipment inquiries, and service requests. We are looking for organized...Hourly payFull timePart timeRemote workFlexible hoursWB Cargo Service
Allentown, PA1 day ago$50k - $70k
...Job Description Title: Outside Sales Representative Territory Location: Allentown, PA... ...-getters to meet face-to-face with our customers in their homes and help find the best flooring... ...Delivery of excellent customer service Ability to use electronic tablets and...Weekly payContract workFor contractorsWeekend workAfternoon shiftEmpire Today
Allentown, PAmore than 2 months ago- Job Description Job Description Summary This position will work with crews performing work in underground construction. Essential Functions and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform ...Night shift
Cable Services Company Inc
Allentown, PA25 days ago - ...up experience. Company Description A high precision sheet metal fabricator specializing in custom built enclosures and panels for Fortune 500 type clients, we service the medical, communications, transportation, and security sectors, and boast a 125,000 sq. ft....
Electro-Space Fabricators, Inc.
Allentown, PA23 days ago - ...and consultative approach to educating customers on their financial options. BENEFITS... ...needs, and market appropriate products and services. QUALIFICATIONS: Must be able to... ...working as a financial services representative. Exceptional customer service skills...Temporary workWork at officeMonday to Friday
Frank Armetta - State Farm Agent
Allentown, PA22 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer advisor Allentown, PA
- airport customer service agent Allentown, PA
- customer support associate Allentown, PA
- employee relations assistant Allentown, PA
- service agent Allentown, PA
- insurance customer service advisor Allentown, PA
- customer success associate Allentown, PA
- customer service representative (remote from home) Allentown, PA
- customer service expert Allentown, PA
- career services representative Allentown, PA