New Patient Coordinator

New Patient Coordinator

Location: Shirley, NY

Hours: 5/8.5 hr shifts Monday- Friday (8am-6pm)

Organization: New York Cancer and Blood Specialists (NYCBS)

In this role, you will:

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in-network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

We require:

• Excellent computer skills.
• Strong phone and verbal communication skills along with active listening.
• Attention to detail
• Multi-tasking
• High school diploma required.
• Bi-lingual English/Spanish a plus

What we offer:

Salary: Starting at $25/hr

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.