Community Solutions Lead: Customer Experience Leader
Community Solutions
Community Solutions in Greensboro, NC is seeking a Customer Solutions Representative to manage customer escalations, provide technical support related to Bulk/MDU offerings, and handle billing inquiries. The role requires strong problem-solving skills, excellent communication abilities, and a high school diploma or equivalent. You will troubleshoot video, internet, and phone services, and work to enhance customer satisfaction. The position may require you to work various schedules, including holidays, and offers a comprehensive benefits package. #J-18808-Ljbffr
Vacancy posted 3 days ago
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