Safety & Support Leader - Treasure Island Y

Base Pay $24.00 – $28.00 / Hour Job Category Youth Development Employee Type Hourly – Full Time Description Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues. Our Organizational Culture At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. Qualifications Must be at least 21 years of age, if required for insurance, licensing, or program requirements. Demonstrated ability to work effectively with individuals from a variety of backgrounds, experiences, and perspectives. Ability to build positive, meaningful relationships with youth. High school diploma or equivalent. Availability to work Monday through Friday during facility and program hours, with occasional weekend shifts. Experience in community engagement, customer service, youth development, education, recreation, security, behavioral support, or a related field. Equivalent combinations of education, volunteer, and professional experience will be considered. TB test clearance completed within the past two years. Preferred Qualifications One or more years of experience working with school-aged youth in an organized or structured setting. Experience supporting elementary and/or middle school-aged youth in an inclusive environment. Training or experience in restorative practices, conflict resolution, and/or de-escalation techniques. Knowledge of youth development principles and best practices. Bilingual proficiency in Spanish, Cantonese, Mandarin, or another language is a plus. Position Summary Under the direction of the Site Director, the Safety & Support Leader is responsible for promoting a safe, welcoming, and inclusive environment throughout the Treasure Island YMCA facility. This position provides routine supervision and monitoring of youth program spaces, health and wellness areas, common areas, restrooms, entrances, and surrounding grounds to ensure the safety and well‑being of youth, members, staff, and community participants. The Safety & Support Leader serves as a visible presence throughout the facility, building positive relationships with participants, providing proactive supervision, addressing safety concerns, and responding to incidents as they arise. The Safety & Support Leader will assist the Site Director and branch leadership team in the areas of behavior management, conflict mediation, member engagement, facility safety, and emergency response. Using restorative practices, de‑escalation strategies, and YMCA values, this position supports positive participant engagement and helps maintain a safe and respectful environment, helps resolve conflicts, and contributes to a culture of respect, belonging, and accountability. The Safety & Support Leader will also support facility operations by conducting routine safety checks, documenting incidents, monitoring access points, and collaborating with staff to ensure YMCA policies and procedures are consistently followed. Job Responsibilities Safety & Security Conduct routine facility and grounds safety walkthroughs. Monitor entrances, exits, and common areas. Respond to and document incidents, accidents, and behavioral concerns. Assist with emergency response procedures and drills. Youth Development Build positive relationships with youth and families. Provide proactive supervision during programs, transitions, and special events. Assist staff with conflict resolution and participant engagement. Health & Wellness Support Maintain a visible presence in wellness spaces to promote a welcoming environment. Support staff in addressing member concerns and facility policy violations. Assist with crowd management during peak usage times. Help ensure participants follow YMCA facility guidelines and safety expectations. Facility Operations Report maintenance, cleanliness, and safety concerns. Assist with opening, closing, and facility readiness checks. Support special events, community gatherings, and branch‑wide activities. Serve as a communication link between program staff, wellness staff, and leadership. Work Environment & Physical Demands The Safety & Support Leader works throughout the Treasure Island YMCA facility, including youth program spaces, health and wellness areas, common areas, outdoor spaces, and surrounding grounds. This position requires frequent walking, standing, and active supervision of participants throughout the day. The role may involve lifting and carrying program equipment, assisting during emergencies, and responding to behavioral, safety, or facility‑related incidents in a fast‑paced environment. This position may require working both indoors and outdoors in varying weather conditions. Reasonable accommodations will be provided to enable qualified individuals to perform the essential functions of the position. The Safety & Support Leader is expected to maintain an active, welcoming, and professional presence throughout the facility while supporting the safety, well‑being, and positive experience of youth, members, staff, and community participants. Disclaimers Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. This job description may not be all‑inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. Salary Description The Safety and Support Leader position offers a compensation range of $24.00–28.00 per hour. This rate is based on salary benchmarking for similar roles and is aligned with grant fund approvals and requirements for the position. #J-18808-Ljbffr Kids for the Future