Organizational Change Management Manager

Job Description and Duties

Join the FITSM Project Team!

The Information Technology Development Section (ITDS)/ Firearms Information Technology Systems Modernization Unit (FITSM) is seeking motivated and forward-thinking individuals to join our dynamic team.

As part of the FITSM project team—comprised of multiple divisions and expert consultants—you’ll play a key role in shaping the future of technology for the Bureau of Firearms. You’ll have the opportunity to:

• Collaborate on the design and implementation of a modernized IT system,
• Recommend process improvements and system enhancements,
• Collaborate with cross-functional project teams,
• Help define and execute innovative solutions that support public safety and firearm regulations.

Whether you’re launching your career or seeking a new opportunity to grow and contribute, this is your chance to be part of something impactful and exciting.

Be a part of progress. Be a part of FITSM!

Under the direction of the Supervisor (SUP) II, the Analyst (AN) III in the Firearms Information Technology Systems Modernization (FITSM) Unit will serve as the Bureau of Firearms Organizational Change Management (OCM) Manager. The AN III will collaborate with other FITSM project staff to plan, lead, manage, coordinate, and oversee OCM activities in alignment with the FITSM project goals; provide oversight of the OCM consultants, ensuring standards, timelines, and deliverables align with the overall project. The AN III will prioritize and personally resolve complex business priorities related to the Project and monitor business activities to ensure approved objectives and benefits are realized and develop alternative activities when needed. Responsible for engaging with internal and external partners and performing complex project tasks to support the overall project. Create informative, and accurate communication to engage the project team, contracted staff, internal BOF staff, the Application Development Bureau (ADB), executive management, and the external user community.

The AN III must have strong analytical and project management skills, knowledge of the program's OCM needs, strong verbal and written communication skills, work well under pressure, and perform multiple tasks with accuracy, precision, and neatness.

This is a Limited Term position which may be extended up to 24 months.

You will find additional information about the job in the .

Working Conditions

Perks & Work Environment (Sacramento Location):

• Hybrid Schedule – Enjoy the best of both worlds with telework and in-office collaboration.

• Free Onsite Parking – Skip the hassle and save on parking costs.

• Prime Location – Just minutes from Highway 99, Highway 50, and easily accessible by public transportation.

• Relaxing Outdoor Spaces – Enjoy lunch on our sunny terrace overlooking the courtyard or unwind at nearby cafés and eateries.

• Refresh & Refocus – Step outside and unwind with a walk along the landscaped path surrounding our campus.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Clearly indicate the Job Control (JC-528910) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.

• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.

• A background check will be required.

• A fingerprint check will be required.

• If interested in this position, please apply and your List/Transfer eligibility will be verified.

• Failure to submit the required application documents may result in the disqualification of your application.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrate leadership skills.
• Resilient and positive individual with experience driving successful results.
• Strong organizational, analytical, time management, decision-making, negotiating and influencing skills.
• Ability to handle multiple tasks while being creative and remaining highly motivated.
• Ability to communicate effectively both orally and in writing to direct and monitor the work of others, produce timely and quality work products, and prepare clear, concise, and logical correspondence, which may include applying new and creative ways of presenting information or results.
• Ability to assess business resources utilization and risk analysis through data collection and review with management.
• Flexibility and high tolerance for change and ambiguity in the business environment while demonstrating leadership abilities.
• Ability to anticipate potential problems and proactively develop realistic and implementable contingency plans.
• Highly self-motivated, flexible, dependable and maintains excellent attendance.
• Ability to effectively interpret state and federal laws / regulations in order to develop sound and practical policies.
• Ability to work effectively, independently, and in collaboration with others.
• Exercise good judgment, diplomacy, and tact. Ability to effectively manage numerous high priority projects and meet deadlines.
• Ability to maintain strict confidentiality. Ability to work well in a fast-paced, high-pressure environment.

Benefits

As a state employee working for the Department of Justice, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits. 

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below: 

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information on Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - The Statement of Qualifications (SOQ) serves as a documentation of your ability to communicate clearly and concisely inwriting,should be typed, and no more than one page in length. Failure to address the specific SOQ prompt below may resultindisqualification.
  • Describe in detail your experience, educational background, and qualifications related to the duties for this position.