Food Runner/Server

Café Guest Service Representative

Grow your career with us here at Mustard Seed!

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That's why everything on our shelves is made with real, natural ingredients, without the artificial additives. We're committed to ingredient transparency so you can make informed choices for yourself and your family. It's all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner. Focuses on expo of food and drink to patrons in a timely manner while ensuring the dining area is kept in a clean state. Must be comfortable with cross-training on Barista and Cashier stations as well.

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly.
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment
• Delivers food and drinks to tables making sure that order is accurate and complete.
• Maintains and stocks the water station.
• Pre-bus plates and glassware from all tables.
• Maintains proper number system and flow within the dining area
• Assists all guests depending on needs.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Vacuum Cleaner
• Liquid Cleansers

Dimensions And Motivators

• Action Oriented
• Professional Conduct
• Verbal Communication
• Teamwork
• Patience
• Tolerance for Stress
• Attention to Detail
• Initiative
• Integrity & Trust
• Customer Service
• Listening
• Planning & Organizing

Requirements

Education and Experience

• High school education or equivalent or current enrollment is required

Knowledge, Skills, Abilities

• Interpersonal skills
• Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral vision
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing (up to 8 hours)