Key Account Executive, Chicago, IL

Key Account Executive, Chicago, IL

The Key Account Executive is responsible for strengthening and expanding Arthrex's strategic relationships within the Chicagoland healthcare market, including hospitals, surgical centers, procurement teams, surgeons, and distributor partners. This role focuses on strategic contracts, cross-functional alignment, performance management while ensuring high-value relationships and support.

Essential Duties & Responsibilities:

• Represent Arthrex Chicago, the exclusive agency authorized to sell Arthrex products in the Chicagoland area and Northwest Indiana. Arthrex is a world-class leader in the orthopedic industry.
• Identify and develop new business opportunities with hospitals, surgical centers, distributors, and healthcare providers. Proactively map the Chicagoland orthopedic landscape to uncover opportunities for product expansion or procedural adoption.
• Collaborate with Sales, Business Development, and agency partners to penetrate high-value accounts or create new revenue pathways.
• Support the launch and growth of Arthrex product categories (Shoulder, Knee, Hip, Distal Extremity, Capital/Synergy, Biologics, Arthroplasty) based on regional market needs.
• Lead the negotiation, drafting, and execution of contracts, including AAP and all National Account frameworks adapted for the region. Serve as the contract lead for Chicago key accounts (pricing, terms, renewals, amendments).
• Build and maintain long-term relationships with key stakeholders including surgeons, procurement teams, and hospital administrators. Provide clinical and product insights to internal teams and customer stakeholders.
• Act as the primary internal contact for Chicago high-volume accounts, fostering trust with executive, clinical, and supply chain leaders.
• Demonstrate strong understanding of procedural workflows across sports medicine, arthroplasty, trauma, foot & ankle, biologics, and capital equipment.
• Support the field team in articulating clinical differentiation and pairing product solutions with surgeon needs.
• Support the sales team with contract-related strategy, documentation, and training.
• Guide agency and distributor teams through contract implications, approved pricing structures, and product category opportunities.
• Participate in regional meetings and support field reps with QBR preparation, pricing approvals, and documentation requirements.
• Adhere to all Arthrex compliance policies, including transparency reporting, contracting governance, pricing accuracy, and ethical interactions with healthcare professionals.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required.

Education & Experience:

• Bachelor's degree required
• Minimum 4+ years experience in orthopedic medical device sales, contracting, key account management, or strategic partnerships.
• Strong financial, analytical, and negotiation skills.
• Proven success building executive-level relationships (surgeons, supply chain, administrators).
• Excellent communication and presentation skills.
• Familiarity with contract evaluation tools and CRM/CRMA platforms

Machine, Tools, and/or Equipment Skills:

• Current Driver's license
• Access to your own transportation
• Road Warrior

Benefits:

• Competitive salary
• Health Insurance
• 401K
• Life Insurance
• PTO Benefits and Holidays
• Short/Long Term Disability Insurance
• Vision
• Dental
• Opportunity to work for a dynamic, growing company.

Artemis Surgical, Arthrex Distributor