Scheduler

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Benefits

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Benefits

In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Overview

Responsible for scheduling office appointment's, collecting patient information including insurance/demographics and answering questions to the best of your ability.

Responsibilities

• Able to answer all phone calls within 30 seconds.
• Obtain demographics and insurance information/verification and enter into the electronic medical record accurately.
• Demonstrates proficiency with scheduling guidelines and departmental protocols. Obtain accurate reason for visit information.
• Use scheduling matrix when applicable to assure patients are scheduled in appropriate time frame.
• Advise patients of scheduled appointment and arrival times. Provide directions if necessary.
• Triage calls and forward accurate information to clinical staff or provider. Such as but not limited to: reason for call, problems patient may be experiencing, medication patient may be taking, date of future appointment.
• Responsible to attend department meetings, open and read emails daily, bring to the practice manager any scheduling issues and patient concerns.
• Ability to multi- task, change priorities, adjust to change and handle stress.
• Must consistently communicate with patients in a professional manner.

Qualifications

Two years hospital or physician office setting with scheduling experience preferred, knowledge of medical terminology.

High school graduate or equivalent.

Essential

Competencies Skills

• Clear Communication Skills Both Written And Verbal
• Knowledge Of Basic Computer Programs
• Able To Keep Confidential Information Regarding Patients, Team Members
• Able To Withstand Crisis Situations
• Has Skills To Provides Customer Service To Patients, Team Members And Visitors

Essential

• High school graduate or equivalent

Entry

USD $17.00/Hr.

Max

USD $26.35/Hr.