Experienced Medical Assistant

MA-2: Experienced Medical Assistant

Experience Requirement: 2–5 Years Focus: Autonomy, Advanced Clinical Skills, and Efficiency

Key Responsibilities

Includes all MA-1 responsibilities, plus:

• Independently manage patient flow and rooming
• Perform advanced procedures (EKGs, ABIs, injections, wound care)
• Administer vaccines and medications as directed
• Manage Athena tasks, patient cases, and in-basket messages
• Process referrals, prior authorizations, and patient forms
• Provide patient education and escalate clinical concerns appropriately
• Serve as a resource to providers and clinical staff

Mentorship

Acts as a preceptor for externs

Assists with onboarding and orientation of MA-1 staff

Competency Level

Fully independent in daily duties

Demonstrates strong clinical judgment

Trusted to manage complex workflows

Qualifications

Medical Assistant certification preferred

Strong EHR proficiency and organizational skills

Ability to prioritize and work independently