Administrative Support Associate

Job Posting Information
Posting Number
PG195087SP

Internal Recruitment
No

Working Title
Administrative Support Associate

Anticipated Hiring Range
$30,000 - $35,000 (30 hours/week)

Work Schedule
Monday-Friday, between 9am-4pm (30 hours/week)

Job Location
Raleigh, NC (100% on site)

Department
Science, Technology, Engineering and Mathematics Education

About the Department

About the NC State College of Education As one of the nation's top-ranked colleges of education, NC State's College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good. The college's faculty are widely-recognized thought leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 225 active projects totaling $151 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation.
The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master's degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants. The College of Education is also home to the Belk Center for Community College Leadership and Research, the Friday Institute for Educational Innovation, and Elevate, NC State's inclusive postsecondary education program for students with intellectual and developmental disabilities. The college has over 18,000 living alumni, with over 6,000 working in public schools in every county in North Carolina. Those who are teachers rate among the highest in effectiveness on surveys of school employers in North Carolina.
NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world. NC State's land grant mission of teaching, research and service is dedicated to the service of North Carolina and its people. Applicants are encouraged to review the institution's mission, vision and strategic plan, and consider how their background, interest and experience would enable them to support the university.

STEM The Department of Science, Technology, Engineering, and Mathematics (STEM) Education comprises over 24 full-time faculty members, 400 undergraduate students, and 150 graduate students. STEM Ed advances education through scholarship, leadership, and advocacy. Faculty in STEM Ed prepare professionals who have deep content knowledge, demonstrate a strong working knowledge of effective discipline-based pedagogies, and realize the potential of digital technologies to enhance learning. The department offers a Ph.D. in Learning and Teaching in STEM with concentrations in Mathematics and Statistics Education, Science Education, and Engineering and Technology Education. The department also offers an online Master of Education degree in STEM Education, with additional concentrations in Mathematics and Statistics Education, Science Education, and Engineering and Technology Education. In addition, STEM Ed offers undergraduate programs in Science Education, Mathematics Education, and Technology, Engineering and Design Education as well as an online Master of Arts in Teaching in all three areas. The department also houses an initial licensure program in Business and Marketing Education. Through the bachelor's, master's, and doctoral degrees, as well as two minors and a graduate certificate, the department exemplifies an innovative merging of teacher education and the learning sciences that results in new pathways for teaching, scholarship, leadership, and service.

Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

• Medical , Dental , and Vision
  
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
  
• And so much more!
  

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties


The Administrative Support Associate (30 hours a week) plays a critical role in supporting the daily operations and overall effectiveness of the STEM Education unit within the College of Education. This position provides administrative, operational, and clerical support to the Department Head, Director of Graduate Programs, program coordinators, faculty, staff, and students, ensuring the seamless execution of departmental functions and initiatives.

The role is essential to maintaining efficient office operations, coordinating communications, supporting key administrative processes, and ensuring the timely completion of departmental activities and university requirements. Responsibilities include managing complex scheduling and communications, supporting student hire and personnel-related processes, coordinating meetings and events, maintaining departmental records and reporting systems, and assisting with a variety of operational and programmatic needs.

Key Responsibilities:

Administrative Support:

• Manage incoming and outgoing correspondence, including emails, phone calls, and mail, while ensuring timely and professional communication with internal and external stakeholders.
• Coordinate and schedule appointments, meetings, and events, including calendar management, logistics, and meeting support as needed.
• Maintain, organize, and manage both physical and electronic records, files, and documentation to ensure accuracy, accessibility, and confidentiality.
• Provide administrative support to the Department Head, Associate Department Head, program coordinators, faculty, and staff to ensure efficient departmental operations.
• Assist in organizing events, meetings, and conferences, including logistics and coordination.
• Manage inventory and ordering of office supplies, instructional materials, recruitment materials, and other program-related items to support daily operations and departmental needs.
• Monitor departmental administrative processes and assist in maintaining efficient office workflows and operational continuity.
• Serve as administrative support for departmental initiatives, projects, and search committee activities, as needed.

Event Coordination:

• Coordinate and support departmental events, workshops, meetings, conferences, and special programs.
• Manage event logistics, including scheduling, room reservations, catering, travel coordination, materials preparation, and communication with attendees.
• Collaborate with faculty, staff, and university partners to ensure the successful execution of departmental and college-sponsored events.
• Track event timelines, deadlines, and budgets while ensuring compliance with university policies and procedures.

Data Management:

• Perform data entry and ensure the accuracy of information in various databases.
• Maintain confidentiality and integrity of sensitive information.
• Generate reports and compile data for departmental use.
• Maintain and update departmental workbooks, tracking systems, and university platforms to ensure accurate and timely records management.

Communication and Coordination:

• Act as a point of contact for internal and external stakeholders.
• Facilitate effective communication within the department and with other university offices.
• Provide professional and timely customer service to faculty, staff, students, and visitors while supporting the overall mission and operations of the department.
• Coordinate and manage the scheduling of undergraduate courses, including collaboration with faculty, academic leadership, and university offices to ensure accurate course offerings and alignment with program needs.
• Submit undergraduate student hire requests, including Work Study and PEP student hires.
• Enter and maintain student hiring actions and related data within departmental workbooks and tracking systems to ensure accuracy and timely processing.
• Partner with HR and Graduate Services Coordinators to support the student hiring process.

Other Responsibilities

• Perform other duties as assigned by the Department Head or college leadership in support of departmental and college operations.

Note: This position requires an on-campus presence to effectively perform the essential duties of the role. Employees must reside within a commutable distance and report to campus regularly to support operational and business needs. This position is 30 hours a week.

Qualifications
Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications

• Previous experience in an administrative or clerical role is advantageous.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Detail-oriented with the ability to manage multiple tasks efficiently.

Required License or Certification

• N/A

Valid NC Driver's License required
No

Commercial Driver's License Required?
No

Recruitment Dates and Special Instructions
Job Open Date
06/29/2026

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
07/03/2026

Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".

Special Instructions
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

Position Details
Position Number
00112149

Position Type
SHRA

Position Classification Band Title
Administrative Support Associate

Position Classification Band Level
Advanced

Position Classification Salary Range
$ 33,540 - $ 54,455

Salary Grade Equivalency
NC03

Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)
0.75 (30 hours a week)

Appointment
12 Month Recurring

Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event

Time Limited Position
No

Time-Limited Appointment Length (if applicable)

Department Id
131301 - Sci, Tech, Engr & Math (STEM)

EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.