Remote Provider Enrollment Specialist

Job Description

Job Description

Provider Enrollment Specialist

Position Overview

BetterHelp is seeking detail-oriented Provider Enrollment Specialists to support healthcare provider enrollment activities. This role focuses on managing enrollment requests, tracking application statuses, maintaining accurate documentation, and communicating with providers throughout the enrollment process.

Key Responsibilities

• Manage provider enrollment processes with various insurance payers.
• Review daily email communications for application approvals, requests, and status updates.
• Track and update enrollment statuses using spreadsheets and internal systems.
• Submit requests and complete enrollment-related actions once provider authorization is obtained.
• Contact providers to obtain missing information or required documentation.
• Follow up on submitted applications approximately every 15 days.
• Maintain accurate records and documentation of enrollment activities.
• Handle a high volume of requests, typically between 20 and 70 requests per day.
• Use templated email responses while maintaining professional communication.
• Follow established outreach and follow-up processes.
• Verify requests are appropriate and complete before processing.
• Assist with both standard enrollments and more complex new provider enrollment cases.

Required Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in provider enrollment, credentialing, or healthcare administration.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Customer service-oriented mindset.
• Comfortable working with spreadsheets, email, and internal systems.

Preferred Qualifications

• Associate's or Bachelor's degree in Healthcare Administration or a related field.
• Understanding of payer enrollment processes, including government and commercial plans.
• Familiarity with CAQH.
• Experience supporting provider enrollment or credentialing workflows.

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Job Type & Location

This is a Contract position based out of Mountain View, CA.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.