Sr. Project Manager, IT

Sr. Project Manager, Technology

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

At GNC we embrace a "Live Well" philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.

The Sr. Project Manager, Technology is responsible for leading complex, cross-functional technology programs from planning through execution, ensuring initiatives are delivered on time, within scope, and aligned to business priorities. This role partners closely with Technology, Product, Finance, and cross-functional areas to drive program governance, manage dependencies, mitigate risks, and provide clear executive-level visibility into progress, decisions, financials, and outcomes.

The position requires strong senior-level project management experience across enterprise technology initiatives, including digital transformation, platform implementation, vendor delivery, financial oversight, and stakeholder alignment. Experience supporting or leading Shopify implementations, eCommerce platform migrations, or related digital commerce programs is strongly preferred.

Job Responsibilities:

Program & Project Leadership

• Lead end-to-end planning and delivery of complex technology programs, including scope definition, milestones, governance, risks, dependencies, budget tracking, and executive reporting.
• Drive cross-functional alignment across Technology, Product, Finance, Operations, Marketing, eCommerce, vendors, and business stakeholders.
• Manage multiple workstreams, dependencies, and critical path activities to ensure timely delivery and proactive issue resolution.
• Establish project structure, operating cadence, decision forums, RAID management, and escalation paths for high-visibility initiatives.
• Serve as a trusted partner to senior leadership by translating project complexity into clear status, decisions, risks, and recommended actions.

Digital, eCommerce & Shopify Delivery

• Lead or support enterprise digital commerce initiatives, including Shopify implementations, platform migrations, enhancements, integrations, and post-launch stabilization.
• Coordinate across technology and business teams to deliver scalable eCommerce solutions.
• Manage dependencies across commerce capabilities such as product catalog, checkout, payments, order management, fulfillment, analytics, integrations, and customer experience platforms.
• Ensure business requirements, technical delivery plans, vendor commitments, financial tracking, and launch readiness activities remain aligned throughout the project lifecycle.

Technology Portfolio & Financial Management

• Manage Technology financials, including budget planning, forecast updates, capex/opex tracking, vendor spend, purchase orders, accruals, invoices, and change orders.
• Partner with Finance and Technology leadership to provide accurate budget vs. actuals reporting, variance explanations, and forward-looking financial insights.
• Support investment intake, prioritization, and business case development by producing clear cost/benefit analysis, scenarios, tradeoffs, risks, and expected value.
• Maintain transparency and accountability across technology investments, ensuring leadership has the information needed to make timely decisions.

Vendor, Stakeholder & Governance Management

• Manage vendor delivery, SOW milestones, assumptions, dependencies, deliverables, risks, and issue resolution across strategic technology programs.
• Facilitate executive steering meetings, working sessions, project reviews, and cross-functional decision forums.
• Build strong relationships with business and technology stakeholders, influencing without authority to drive alignment and accountability.
• Ensure project documentation, status reporting, governance artifacts, action items, and decisions are maintained in a clear and audit-ready manner.

Process Improvement, Tools & Reporting

• Improve PMO processes, templates, reporting standards, and operating rhythms to strengthen delivery discipline and leadership visibility.
• Leverage project management, portfolio, collaboration, and reporting tools to create accurate, executive-ready outputs.
• Identify opportunities to reduce manual work, improve data quality, increase auditability, and create repeatable project delivery practices.
• Mentor and guide project resources or junior project managers where applicable, modeling strong delivery discipline and stakeholder management.

PHYSICAL ASPECTS/WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
• Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually low/moderate

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

QUALIFICATIONS:

• Bachelor's degree in Business, Technology, Finance, Project Management, Information Systems, or a related field; equivalent experience may be considered.
• 8+ years of progressive project/program management experience, preferably supporting technology, digital, eCommerce, retail, consumer, or omnichannel environments.
• Demonstrated experience leading complex, cross-functional technology programs with multiple workstreams, executive visibility, vendor involvement, and measurable business outcomes.
• Experience supporting or leading Shopify implementations, eCommerce platform migrations, digital commerce enhancements, or enterprise platform transformation programs strongly preferred.
• Strong understanding of project and program governance, including project plans, milestones, RAID management, dependency tracking, executive status reporting, and decision escalation.
• Proven ability to influence without authority, manage ambiguity, drive accountability, and align business, technology, finance, product, and vendor stakeholders around shared priorities.
• Strong financial acumen, including budget management, forecasting, variance analysis, business case support, capex/opex tracking, purchase orders, accruals, invoices, and vendor spend management.
• Ability to translate complex project, financial, and technical information into clear executive-ready communications, recommendations, and action plans.
• Proficiency with project management, portfolio, collaboration, and reporting tools such as Smartsheet, Jira, Azure DevOps, Microsoft 365 and Copilot or similar platforms.
• PMP, PMI, Scrum Master, Agile, or related project/program management certification preferred.