Leasing Consultant - Ascend at Carlton

Job Overview Welcome! Interested in becoming a Ranger? Read more. At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve. As a Ranger, we encourage you to explore possibilities and solutions for career success and help RangeWater remain the leader and powerful force in Multi‑Family Real Estate. Our Team Members play a pivotal role in the company's performance, and we look forward to witnessing your successful journey as a Ranger! PTO / Benefits Two + Weeks of PTO Paid Holidays Medical, dental and vision insurance 401(k) Enrollment Opportunity Employer Paid Basic Life and Short‑Term Disability Paid Parental Leave for Birthing and Non‑Birthing Parents (after 6 months) Potential opportunity for savings in rent (property and ownership specific) Cell Phone Allowance And more! Job Description What does this role entail? The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. Essential Roles You Will Play Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face‑to‑face, conducting property tours, processing applications, credit screening, and criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary. Designs and executes off‑site marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools, social media, and following other property‑specific marketing plans. Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements. Keep informed of changes in technology, industry and standards, leasing and sales tools and processes. Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in the lease agreement and take appropriate action. Follows up with prospects and new residents to ensure satisfaction, finalize decisions to lease and/or renew, and execute lease renewal program activities in advance of move‑out dates, ensuring lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions, takes prompt action to solve problems, and conveys resident or other requests to the appropriate individuals. Responsible for safety, cleanliness, and general appearance and appeal of the property, and reports any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents. Ensures that the property and show units meet the company's standards for show quality by daily inspecting the property, including but not limited to the leasing office, amenities, model units, and more for daily leasing activities. Resolve customer complaints and issues. Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short‑ and long‑term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy. Other duties as assigned. Work Hours and Work Environment (may vary by state and location) Schedule 40 hours in a regular work week. Typical Site Hours of Operation (may vary by site) Monday - Friday: 9am - 6pm Saturday: 10am - 5pm Sunday: 1pm - 5pm Essential Requirements Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied. Works in an office environment but also has frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may vary. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)