Customer Service Representative
Flodraulic Group
Job Description
Job Description
Responsibilities:
- Respond to customers’ inquiries.
- Questions or complaints regarding the company’s products and services.
- Review, research, and obtain necessary information from policies, procedures, or practices.
- Coordinate solutions with appropriate departments.
- Inform customers of the solution to their need or inquiry.
- Follow up, either verbally or in writing, to ensure customer satisfaction.
- Perform work following general guidelines and procedures.
- Determine the best method to resolve problems, ensuring customer satisfaction and adherence to company policies.
Vacancy posted 26 days ago
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