Customer Service Representative

Cognixia

Customer Service Representative

Collabera is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.

With Collabera, you:

Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security, and Engineering.
At Collabera you have 80% chance of project extension or redeployment to other clients
Will have endless opportunities to learn new technologies through our in-house Training arm Cognixia.

Job Description:

Efficiently use multiple systems while maintaining engaging customer conversations.
Demonstrate proficiency in Microsoft Office applications.
Exhibit strong communication and customer service skills, including de-escalation abilities.
Work effectively in a fast-paced environment and adapt to changing priorities.
Handle confidential information responsibly and be open to feedback for continuous improvement.

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Vacancy posted 5 days ago

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