Medical Assistant III

Medical Assistant (MA) IIIIf you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed – it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.The Medical Assistant (MA) III functions as an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive patient experience by managing expectations while demonstrating compassion and respect. The MA III assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. The MA performs duties by building relationships with patients, listening to them, and gaining their trust. The MA demonstrates compassion and respect and is proactive in managing patients' expectations. In addition, the MA is responsible for an Electronic Health Record (EHR) super-user and performs more administrative responsibilities that include providing feedback on Back Office processes to the Clinic Management, and serves as a role model for "Care in Action". The MA assists in achieving department goals and objectives by providing support and guidance to the MA team as a mentor and trainer. If working at the Patient Service Center, the MA provides other duties over the telephone. If working with one of the Patient Registry teams, the MA performs other duties related to ensuring all diagnostic test results are appropriately managed for Registry patients.Minimum RequirementsMedical Assistant certificate, along with a high school diploma or equivalent, is required.A minimum of 3 years of experience as a back office Medical Assistant is required.Phlebotomy certification preferred.Nationally recognized Medical Assistant certification, preferred.Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.Compensation$27.25 - $32.02 hourlyBenefits & Career DevelopmentMedical, Dental and Vision insurance403(b) Retirement savings plans with employer matching contributionsFlexible Spending AccountsCommuter Flexible SpendingCareer Advancement & Development opportunitiesPaid Time Off & HolidaysPaid CME DaysMalpractice insurance and tail coverageTuition Reimbursement ProgramCorporate Employee DiscountsEmployee Referral Bonus ProgramPet Care InsuranceJob Advertisement & Application Compliance StatementAltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.