Donation Processing Associate

Donation Processing Associate- The Salvation Army Thrift StoreJoin our team as a Donation Processing Associate where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.Key ResponsibilitiesProvide exceptional donor service by greeting donors and offering assistanceProcess and track donations accuratelyMaintain a clean and well-organized donation areaSort, load, and unload Salvation Army trucks per center policyPower sort donations as they arrive (where applicable)Support production processes as neededSafeguard all donated materials and assigned equipmentReport any complaints, damage, or injuries occurring in the donation areaGuide donors on acceptable materials and provide information about pickup services for heavy itemsWhat You'll Need to SucceedRequired QualificationsHigh School Diploma or currently pursuingStrong English communication skills for donor and team interactionsBasic computer skills and ability to learn new systemsBasic math skillsAbility to pass pre-employment background checkMust be available for a flexible schedule including weekends and eveningsPhysical RequirementsAbility to regularly lift and move up to 50 poundsOccasionally lift and move up to 100 poundsStand for extended periodsWalk, reach, climb, balance, stoop, kneel, and crouch as neededWork in various weather conditions (outdoor exposure)What Success Looks LikePositive donor feedbackClean and organized donation areaMeeting daily production goalsStrong team collaborationReliable attendance and punctualityAccurate donation tracking and receiptingThe Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.Part-Time Benefits PackageInsurance & Financial Benefits403(b) retirement savings plan (immediate eligibility)Voluntary life insurance options availablePaid Time Off (Pro-rated for part-time)Vacation days (accrual begins after first month, eligible after 90 days)Personal days (eligible after 90 days)Sick days with discretionary daysPaid holidays (immediate eligibility)