IT Inventory Specialist (HAM PRO)

Job Description

Job Description

Top Skills' Details

1. 3-5 years of ServiceNow HAM PRO (Hardware asset management experience)

2. Asset Inventory and Asset Tracking and Inventory Management experience

3. Hard worker, positive attitude

Work Hours

Flexible start times:

• 7:00 AM–3:30 PM, or

• 8:00 AM–4:30 PM

• Overtime and occasional weekend work may be required based on business needs.

Position Summary

We are seeking a motivated, team-oriented Analyst to join our ISC team. This role supports IT asset management operations and related technology processes. The ideal candidate will have experience with ServiceNow, HAM Pro, and asset management practices, along with a strong desire to learn, grow, and excel in the Asset Management discipline. Because the role handles IT assets, storage media, and associated records, the Analyst must understand the importance of data security, confidentiality, and proper chain-of-custody practices. Training will be provided for the right candidate.

Required Qualifications

• High school diploma or GED

• Working knowledge of ServiceNow

• Familiarity with HAM Pro

• Understanding of Asset Management processes

• Proficiency with Microsoft Office, especially Excel

• Strong organizational, communication, and problem-solving skills

• Team-oriented mindset with the ability to collaborate effectively across departments

• Desire to develop expertise and excel in Asset Management

• Understanding of data security principles and the importance of protecting sensitive company, customer, and asset information

• Ability to follow established security policies, procedures, and chain-of-custody requirements for IT assets and media

Preferred Qualifications

• ITIL 4 Foundation certification (preferred but not required)

Responsibilities

• Support asset management activities and related processes.

• Monitor and manage assigned ticket queues, ensuring timely processing and resolution.

• Utilize ServiceNow and HAM Pro to manage, track, and maintain asset records.

• Update asset records as required, including transportation and inventory status changes.

• Coordinate hard drive decommissioning activities and maintain all required documentation and audit records.

• Maintain accurate records and documentation.

• Assist with asset audits and inventory reconciliation efforts.

• Ensure compliance with data security, asset management, and information governance policies.

• Maintain proper chain-of-custody and security controls for IT assets, storage media, and hard drives throughout their lifecycle.

• Safeguard sensitive asset and inventory information by adhering to established security and confidentiality requirements.

• Support audits and compliance activities related to asset management and data security.

• Work collaboratively with team members to achieve departmental and organizational goals.

• Assist with process improvements and continuous quality initiatives.

• Help move shipments to and from the receiving dock as needed to support team operations.

• Demonstrate a commitment to learning and advancing Asset Management best practices.

Physical Requirements

• Ability to safely lift and move equipment and shipments up to 50 pounds when required.

• Ability to work on-site at the ISC facility.

Additional Information

• Business casual/professional attire

• Overtime and occasional weekend work may be required based on business needs.

• Training will be provided.

• Opportunity to grow skills and knowledge within the Asset Management discipline.

• Travel is not currently required; however, occasional travel may be required in the future based on business needs.

Ideal Candidate Profile

A positive, dependable team player who thrives in a collaborative environment, takes ownership of their work, demonstrates a strong commitment to data security and compliance, and has a desire to build expertise and excel in IT Asset Management while supporting operational excellence at the ISC.

Skills

ham, ham pro, hardware asset management, servicenow, Troubleshooting, Asset inventory, Inventory management, itil4 foundation, itil4, ITIL

Job Type & Location

This is a Contract to Hire position based out of Plainfield, IN.

The pay range for this position is $30.00 - $38.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Plainfield,IN.

This position is anticipated to close on Sep 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.