Project Coordinator Dispatch

Job Description

Job Description

Description:

San Diego-based commercial property services company seeking an experienced Project Coordinator – Dispatch to join our growing team.

About the Position

LOT Property Services is seeking a highly organized and customer-focused Project Coordinator – Dispatch to support our General Property Services division for Southern California, including San Diego and Los Angeles regions. This role is responsible for coordinating daily service operations by scheduling technicians, managing work orders, coordinating with vendors, communicating with clients, and ensuring timely completion of maintenance and repair services. This position works with Project Managers to coordinate daily scheduling priorities, resolve service delivery challenges, and balance technician workloads.

· Schedule and dispatch technicians to service calls, maintenance requests, inspections, and project-related work.

· Monitor technician schedules and optimize routes, assignments, and workload distribution.

· Ensure work orders are accurately assigned, documented, and updated in company systems.

· Track job status from initiation through completion and billing readiness.

· Ensure all service documentation, photos, notes, and completion details are accurately recorded.

· Support procurement coordination efforts for direct materials, tools, and inventory items.

· Serve as a point of contact for clients regarding service requests, scheduling, and status updates.

· Provide proactive communication regarding appointment confirmations, delays, completions, and follow-up activities.

· Maintain a high level of customer service and professionalism when interacting with clients.

· Coordinate and schedule third-party vendors and subcontractors to support service delivery.

Ensure strong follow-through on all service commitments and internal processes.

About You

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where effective communication, organization, and follow-through are critical to success. This position serves as a key liaison between clients, field technicians, vendors, and internal teams to ensure exceptional service delivery and operational efficiency.

· At least 2 years of dispatching, scheduling, service coordination, or similar experience required.

· Experience supporting field service in a property services, facilities maintenance, HVAC, plumbing, construction or related organization is highly preferred.

· Strong organizational skills with exceptional attention to detail.

· Excellent verbal and written communication skills in English. Bilingual in Spanish is helpful.

· Proven ability to manage multiple priorities in a fast-paced environment.

· Strong customer service and problem-solving skills.

· Intermediate skills using Microsoft Office Suite required.

· Familiarity with vendor management and subcontractor coordination is desired.

About Us

At Lot Commercial Property Services , we are a trusted leader in commercial property maintenance, partnering with some of the industry’s most respected property owners and managers. For nearly 40 years, we’ve built a strong reputation by delivering reliable maintenance services to shopping centers, office buildings, and other commercial buildings.

Our mission is to be the best place to work, where team members are empowered, supported, and given opportunities to grow in a fast-paced, team-oriented environment.

About Benefits and Compensation

Our employees enjoy robust benefits including a generous company contribution to medical coverage and a 401k match. Additional benefits include dental, vision, accident coverage, and employer sponsored mental health and wellness resources.

This position pays between $28.00 - $32.00 depending on experience.

All offers of employment are contingent upon successfully passing a pre-employment background check, drug screening, and physical endurance test relevant to the job requirements. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law. Equal Opportunity Employer D/F/M/V.

This employer participates in E-Verify and will provide the federal government with your form i-9 information to confirm that you are authorized to work in the U.S.