General Manager

Job Description

Job Description

Job Title: General Manager

Location: Grand Junction, CO

Salary: $60,000–$80,000 annually

Position Summary

We are seeking an experienced and motivated General Manager to oversee daily operations, lead a team of service technicians, and ensure exceptional customer service. This role is responsible for managing service operations, maintaining strong customer relationships, and overseeing the accounts receivable process. The ideal candidate is an organized leader with excellent communication skills and a commitment to operational excellence.

Key Responsibilities

• Lead, supervise, and support a team of service technicians.
• Responsible for accurate and timely handling of all accounts receivable.
• Schedule and coordinate service operations to ensure efficiency and timely completion of work.
• Foster positive customer relationships by addressing concerns, resolving issues, and ensuring high levels of customer satisfaction.
• Monitor service performance and implement improvements to maximize productivity and quality.
• Oversee the accounts receivable process, including invoicing, collections, payment tracking, and maintaining accurate financial records.
• Collaborate with ownership to achieve operational and financial goals.
• Ensure compliance with company policies, safety standards, and industry best practices.
• Monitor key performance metrics and prepare reports as needed.
• Assist with hiring, training, coaching, and evaluating team members.

Qualifications

• Previous management or supervisory experience, preferably in a service-based industry.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and customer service abilities.
• Experience managing customer accounts and accounts receivable processes.
• Proficiency with Microsoft Office and business management software.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Valid driver's license (if required for business operations).

Compensation & Benefits

• Salary: $60,000–$80,000 annually, based on experience and qualifications.
• Opportunities for professional growth and advancement.
• Additional benefits may be offered based on company policy.

**Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees.

Equal Employer Opportunity Statement

The company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.