Area Manager

Job Description

Job Description

Summary:

Directs the operation, installation and maintenance of telecommunications central office switching systems, outside plant facilities, voice, video, data equipment/services and other associated telecommunications and computer equipment. Also serves as the liaison between the Company, subscribers and external entities.

Duties/ Responsibilities:

• Supervise,coordinateand perform tasks associated with the engineering, installation,preventive and maintenance activities related to all Internet systems, central office equipment, wireless, microwave and fiber optic transmission facilities, and plant facilities.
• Establishes andmaintainseffective communication with management, staff, customers, and external entities (i.e.State, County, and City Officials, Community Organizations, etc.)
• Directspersonnel, which includes work allocation, training,daily activities,and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
• Responsible for employee development, which includes cross training, motivation, and performance evaluations.
• Assistswith budgeting and planning processesand coordinates with all departments toassuredevelopment of the company.
• Ensuresall policies and approved methods are followed and used uniformly by all contractors.
• Prepares, reviews, andmaintainsvarious documents such as invoicing, forms, central office records, network records, inventory control, and other reports as needed.
• Oversees the buildings and grounds; (i.e.HVAC, generators, janitorial staff, landscaping, miscellaneous maintenanceand etc.)
• Promotes and adheres to all safety policies and procedures, ensures staff has necessary licenses and certifications.
• Other duties as assigned.

Competencies:

• Bachelor’s degree in electronics, computer technology, information systems,business management,ora relatedfield.
• 5years’ experiencein the telecom industry, with a minimum of5years in a successfulmanagementcapacity.
• Strong analytical skills and ability toestablishbusiness and financial justifications for marketing initiatives.
• Employee development and performance management skills.

• Strong interpersonal skills to handle sensitive and confidential situations. The ideal person for this job would be a team player, personable, professional, upbeat, and energetic, takes initiative, uses tact and diplomacy.
• Work requires continual attention to detail. Must be able to work in a fast-paced environment withdemonstratedability to juggle multiple competing tasks and demands.
• The successful candidate must have the initiative to resolve problems and seek answers independently and enthusiastically persist until goals are achieved.
• The ideal candidate willpossessextensive knowledge in telecommunications operations and at least a working knowledge of business office practices, customer service, outside plant, central office, IT / networking, and engineering practices and principles.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able tolift upto 50pounds at times
• Must be able to pass pre-employment drug screen (and Random Selections)

Highline Services, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.