Product Operations Engineer

Location HQ Employment Type Full time Location Type On‑site Department Solutions Job Title Product Operations Engineer About UnitX UnitX is building the world’s most advanced robotics systems to automate visual inspection and measurement in manufacturing. Our AI-driven vision platforms are deployed across 100+ production lines, helping the world’s leading manufacturers improve quality, reduce scrap, and scale faster. Founded by engineers from Stanford, MIT, and Google, we’re a fast‑moving Series B startup combining cutting‑edge machine vision, robotics, and AI. We value creativity, precision, and ownership. We’re looking for builders who want to shape the next generation of intelligent factories. The Role We’re looking for a hands‑on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high‑impact, highly visible position reporting to the Senior Director of Customer Success. What You’ll Do Lead and support system installations at customer sites, both onsite and remotely Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs Build and troubleshoot custom automation workflows to solve complex AI inspection problems Partner with R&D on system design reviews, product validation, and continuous improvement Collaborate with customers to translate operational challenges into actionable solutions Document best practices, perform root cause analysis, and help scale global deployments Travel up to 40%, including 20–30% overnight at customer manufacturing sites Who You Are Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent) 2+ years of hands‑on experience in industrial automation, robotics, or factory integration Strong mechanical and electrical troubleshooting skills Experience with PLC integration and industrial control systems Python scripting for automation, data collection, or configuration Familiarity with CAD tools (intermediate level preferred) Excellent customer‑facing communication and collaboration skills Independent, proactive problem‑solver who thrives in fast‑paced environments Meticulous attention to detail and comfort working in production settings Why UnitX Opportunity to work at the intersection of AI, robotics, and manufacturing High visibility role with direct impact on product success and customer outcomes Startup ownership mindset. Autonomy, speed, and tangible results Our Perks Competitive salary, equity, and 401k Full Medical, Dental, Vision Unlimited PTO Daily meals provided #J-18808-Ljbffr UnitX