Direct to Consumer (Dtc) Coordinator
Full-time
Hourglass Wine Co. Hourglass Wine Co.
Job Description:
Hourglass Winery – Direct to Consumer (DTC) Coordinator, Napa Valley, CA
Overview We are seeking a highly organized and customer-focused Direct-to-Consumer (DTC) Coordinator to support our growing winery operations. This role sits at the center of our client experience, managing everything from order processing and allocation fulfillment to tasting bookings and CRM-driven communication. The ideal candidate brings both operational precision and a natural ability to build lasting client relationships. Key Responsibilities• Manage day-to-day DTC operations including order processing, fulfillment coordination, and allocation management
• Support wine club operations, including member communication, updates, and retention initiatives
• Maintain and nurture client relationships, delivering a high-touch, personalized experience
• Coordinate tasting appointments and manage the winery calendar to optimize guest flow
• Execute and support SMS and campaign outreach through RedChirp
• Maintain accurate customer data and activity within CRM systems
• Assist with release execution, including order entry, customer follow-up, and troubleshooting
• Work cross-functionally with hospitality, sales, and marketing teams to ensure a seamless customer journey Qualifications
• 3+ years of experience in a DTC winery environment
• Strong background in wine club and allocation management
• Proven customer service skills with a hospitality-driven mindset
• Experience with CRM platforms; familiarity with Commerce7 and/or WineDirect preferred (not essential)
• Detail-oriented with strong organizational and time management skills
• Comfortable managing multiple priorities in a fast-paced environment
• Strong written and verbal communication skills Preferred Attributes
• Passion for wine and the Napa Valley community
• Proactive, solutions-oriented mindset
• Ability to anticipate client needs and elevate the overall experience
Create a Job Alert
Receive an email alert when similar new jobs are posted. It's free, fast and easy.
Create AlertVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Direct to Consumer (Dtc) Coordinator in Saint Helena, CA vacancy
- ...Job Description: Hourglass Winery – Direct to Consumer (DTC) Coordinator, Napa Valley, CA Overview We are seeking a highly organized and customer-focused Direct-to-Consumer (DTC) Coordinator to support our growing winery operations. This role sits at the center...SuggestedFull time
$125k - $140k
...Job Summary: Reporting to the VP of Sales, Marketing & DTC, The Director of Hospitality works with Guest Experience Manager... ...to deliver a world-class guest experience and grow our direct-to consumer business. This position is both operational and strategic, responsible...SuggestedFull time- ..., holds and cancellations during club seasons. * Support the DTC Manager with credit card updates and tracking club order inventory... ...relationships. * Flexibility and a willingness to take direction while working in a small team. * Enthusiasm, creativity, and...SuggestedHourly payFull timeWeekend work
- ...Job Description Job Description Job Summary Credentials Coordinator Day Shift, 5 x 8s, M - F, 8am to 4:30pm. 2 years of credential coordinator experience required. Must have CPCS or CPM Full-time, Part-time, Contract, Temporary In-Office | St. Helena, CA...SuggestedFull timeContract workTemporary workPart timeFor contractorsWork at officeDay shift
$26 - $28 per hour
...SolageAuberge Job Description Join our family as Engineering Coordinator! The Engineering Coordinator reports to the Chief Engineer,... ...with any applicable trainings Perform other duties as directed, developed or assigned Pay range for this position is $26-2...SuggestedSeasonal workWork at officeLocal area- ...Job Description Job Description Medical Staff Credentialing Coordinator | St. Helena, CA Join a nationally recognized healthcare organization in the heart of Napa Valley. St. Helena Hospital is seeking a detail-oriented and organized Medical Staff Credentialing...
- ...email builds, landing pages, and everything in between. You’ll work closely with our Marketing Manager and have direct visibility to our Director of DTC Sales and Marketing. This is the right role for someone who wants to become genuinely exceptional at their craft....Full timeSeasonal work
- ...Support • Prepare ingredients, pizzas, and food components under direction • Keep prep and service areas clean, stocked, and organized... ...needs, PT employees can expect 0-29+ hours per week. #WJ-DTC-ASC-ON-PT-OG Create a Job Alert Receive an email alert...Part timeSeasonal workNight shiftWeekend workAfternoon shift
- ...Support • Prepare ingredients, pizzas, and food components under direction • Keep prep and service areas clean, stocked, and organized... ...needs, PT employees can expect 0-29+ hours per week. #WJ-DTC-ASC-ON-PT-OG Create a Job Alert Receive an email alert...Part timeSeasonal workNight shiftWeekend workAfternoon shift
- ...Job Description Job Description We are looking for a detail-oriented Credentials Coordinator for a Contract position based in Saint Helena, California. In this role, you will support the medical staff credentialing process by coordinating documentation, verifying qualifications...Contract work
$140k
...Maturity: Evaluate and improve CAP program performance and maturity using enterprise standards and independent evaluations. Provide direction to ensure dashboards and assessment tools are effective to track CAP performance and drive maturity improvements. Align Strategy...For contractorsWork experience placementWork at officeFlexible hours2 days per week3 days per weekPG&E Corporation Careers
Calistoga, CA2 days ago$2,731 per week
...Case managers work to facilitate patient care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress. The overall goal for case managers is to improve clinical outcomes, increase patient satisfaction,...Full timeContract workImmediate startShift workCare Career
Saint Helena, CA14 days ago$2,036 - $2,257 per week
...Insurance ~401(k) with Employer Match ~ Certification & Licensure Reimbursement ~ Generous Referral Bonus Program ~ Weekly Direct Deposit ~24/7/365 Support Ready to learn more? Apply today to start your Travel Adventure with LRS Healthcare!...Full timeContract workImmediate startFlexible hoursShift workTravelNurseSource
Saint Helena, CA14 days ago$95k - $110k
...of care focuses on a personal and self-directed process that empowers the people we serve... ...Duties: The Program Director directs and coordinates the rehabilitation program. The Program... ...check. Pursuant to the California Consumer Privacy Act (CCPA), please review this link...Hourly payFull timeLocal area$23 - $27.5 per hour
...employees and guests. Clear vacated tables in a timely manner and ensure tables are re-set for arriving guests. Ensure all wines consumed through experiences are accounted for in the right manner at the end of each shift. Retail: Ensure our retail store remains in...Hourly payPart timeSeasonal workShift workWeekend workAfternoon shiftWeekday workCHANDON California
Yountville, CA5 days ago$100k - $110k
...leaders who excel in restaurant operations, service excellence, and business savvy. What You'll Do: Start with an 8-week, self-directed training program, learning all roles, from dining room to kitchen. Receive mentorship from experienced staff and management....RelocationHillstone Restaurant Group
Rutherford, CA10 days ago$2,017 per week
...with honesty, care, and attention you won’t find anywhere else. Pay That’s Worth Your Time: We offer competitive pay packages, weekly direct deposit, and a dedicated payroll specialist who’s always just a message away. Because we know peace of mind matters. Credentialing?...Weekly payDaily paidFull timeContract workFlexible hoursShift workTravelNurseSource
Saint Helena, CA6 days ago- ...The Biologics Commercial team is directly responsible for customers primarily engaged... ...instruments, informatics software and consumables. This role involves creating strategic... ...sales activities and pipeline status. Coordinate all sales activities within defined...Local areaWorldwide
Waters
Angwin, CA27 days ago $50 - $57.96 per hour
...their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to... ...history and identity check. Pursuant to the California Consumer Privacy Act (CCPA), please review this link to provide information...Hourly payFull timeLocal areaCrestwood Behavioral Health
Angwin, CA2 days ago$26.92 - $29.81 per hour
...luxury wine company known for the experiences we create for our consumers, customers, partners, suppliers and our people. To learn more... ...-motivated, highly organized, and require minimal day-to-day direction You can effectively communicate in English with all levels of...Hourly payFull timeFlexible hoursShift workWeekend work- ...Concierge for Case Managers: Dedicated resources assist with time consuming administrative tasks Flexible work schedules: Create your... ...initiating intravenous (IV) therapy is a plus Self-Directed Empathetic Critical thinker Outstanding interpersonal...Full timePart timeLocal areaFlexible hoursWeekend work
21st Century Home Health Services Inc
Yountville, CA2 days ago $30 per hour
...operate and supervise the assigned facility’s commissary management program per the facility contract specifications and per the direction of the District Manager. What you'll be doing: Actively supervise the sales process. Supervise and direct inmate...Hourly payFull timeContract workWork at officeSummit
Saint Helena, CA14 hours ago- ...tax reporting • Prepare and Provide compliance reports, coordinates with compliance company • Holds weekly ACH and check run... ...order supplies as needed • Additional responsibilities as directed by supervisor • Keep on top of Accounts receivable with monthly...Part timeWork at officeFlexible hours
- ...Job Description Job Description Guest Experience Coordinator The Estate Yountville | Yountville, CA Position Summary The Guest Experience Coordinator supports the daily operations of the Guest Experience department by ensuring guest requests, VIP details...Work at officeLocal areaFlexible hours
- JOB DESCRIPTION Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers...Work experience placementWeekend work
$69k - $80.5k
...Tasting Room Associates to deliver exceptional service and drive direct-to-consumer results. This role focuses on Sterling's Tourway experiences... ...motivate a team of 20-30 Tasting Room Associates to achieve DTC revenue, wine club conversion, data capture, and AOV goals....Full timeLocal areaFlexible hoursShift work$130k - $148k
...contract compliance activities and outcomes. Requirements: Bachelor's degree or equivalent experience. Seven years of direct experience in a similar role managing complex sourcing strategies and contract compliance for large-scale digital transformations....Contract workWork at officeLocal areaAxelon
Calistoga, CA4 days ago- ...presentation, and guest satisfaction throughout the property. ESSENTIAL JOB RESPONSIBILITIES Assist in planning, organizing, and directing all housekeeping operations, including guest rooms, public areas, laundry, and back-of-house spaces Ensure all areas of the...Work at officeShift work
The Estate Yountville
Yountville, CA9 days ago $1,587 - $1,673 per week
...deterioration - Administer medications, IV therapies, and manage fluid balance per physician orders; assist with procedures as directed - Support physicians and the care team during emergent interventions; participate in code response and patient resuscitation efforts...Weekly payDaily paidOngoing contractContract workTemporary workLocal areaFlexible hoursShift workHealthforce
Saint Helena, CA7 days ago$100k - $110k
...best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort. About the role Coordinate and manage the overall operations of the Purchasing, Receiving and Storeroom Department to ensure that all departments of the...Full timeFor contractorsSeasonal workWork at officeLocal areaWorldwideFlexible hoursDay shiftAfternoon shiftEarly shiftFour Seasons Hotels Limited
Calistoga, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Direct to Consumer (Dtc) Coordinator. Be the first to apply!
