Medical Receptionist/Office Manager

Job Description

Job Description

Join a dynamic dermatology and Mohs surgery clinic as an Office Manager and Medical Receptionist, where you will be the heartbeat of daily operations and patient care. This role offers an exciting opportunity to lead administrative functions, supervise healthcare staff, and ensure seamless clinic management. You will be instrumental in maintaining compliance with healthcare regulations, managing financial processes, and delivering exceptional patient service. If you thrive in a fast-paced environment and possess a passion for healthcare management, this position is your chance to make a meaningful impact in a thriving medical practice.

Responsibilities

• Oversee daily clinic operations, including answering phone calls, scheduling, patient flow, and staff coordination to ensure efficiency and high-quality care delivery
• Greet and assist patients on arrival
• Manage medical records, electronic health records (EHR/EHR systems), and patient management software to guarantee accuracy, confidentiality, and compliance with HIPAA regulations
• Handle financial management tasks such as billing, budgeting, coding, and insurance verification and claims
• Coordinate with healthcare providers on acute care procedures, utilization management, and managed care processes to optimize patient outcomes
• Maintain excellent customer service by addressing patient inquiries promptly and professionally while managing appointment scheduling and follow-up care
• Hours are full-time Monday-Thursday 7:30 am-4:30 pm and Friday 8:00 am-12:00 pm

Qualifications

• Experience in medical office management or healthcare practice management within dermatology or surgical clinics is a plus
• Background in medical administrative support with proficiency in EMR/EHR
• Knowledge of medical insurance billing, coding (including HIPAA compliance), financial management, and healthcare regulation policies
• Familiarity with dental office experience or clinic experience is advantageous but not required
• Excellent managerial communication skills combined with customer service expertise to foster positive patient interactions
• Time management and multitasking abilities
• Problem-solving abilities
• Salary/hourly wage based on experience

Embark on a rewarding career where your leadership skills meet your passion for healthcare excellence. We are committed to supporting your professional growth while providing an engaging work environment that values your contributions. Join us in delivering outstanding patient care through effective office management!

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off