Desktop Support Technician

EIS

About the job Desktop Support Technician

EIS Groups is seeking a solution-focused and customer-oriented Desktop Support Technician to join our Information Technology team in an onsite capacity. This position is ideal for an IT professional who enjoys hands-on troubleshooting, working directly with employees, and ensuring technology operates efficiently across the organization.

As a Desktop Support Technician at EIS Groups, you will serve as an important point of contact for employees experiencing technical issues. You will diagnose and resolve hardware, software, networking, and connectivity problems while helping maintain a reliable and secure IT environment.

Your Role at EIS Groups

You will work closely with employees and internal IT teams to provide timely, professional, and effective technical support. The successful candidate will combine strong technical knowledge with excellent communication and customer-service skills.

Key Responsibilities

Provide hands-on onsite technical support to EIS Groups employees.
Receive, document, prioritize, and resolve hardware and software support requests.
Diagnose and troubleshoot desktop, laptop, printer, network, and connectivity issues.
Configure and deploy new computers, routers, modems, peripherals, and other IT equipment.
Install, configure, update, and maintain operating systems and business applications.
Perform routine inspections, maintenance, upgrades, and repairs of IT equipment and installations.
Provide onsite and remote technical assistance when required.
Assist employees with software, hardware, account-access, and connectivity issues.
Evaluate hardware and software requirements and make recommendations regarding purchases, upgrades, and replacements.

Qualifications & Requirements

The ideal candidate will have:

An Associate's degree in Information Technology, Computer Science, or a related field .
A Bachelor's degree in a related discipline is strongly preferred .
Previous experience as a Desktop Support Technician, IT Support Specialist, Help Desk Technician, or similar IT position.
Strong knowledge of computer hardware, operating systems, networking, and technical troubleshooting.
Experience installing, configuring, upgrading, and maintaining computers and related equipment.
Familiarity with TeamViewer or comparable remote-support platforms .
Ability to provide effective onsite and remote technical support .
Strong diagnostic, troubleshooting, installation, and problem-solving skills.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Desktop Support Technician in Philadelphia, PA vacancy

Desktop Support Engineer
$75k - $110k
...ROLE OVERVIEW We're seeking an experienced Desktop Support Engineer to serve as our team's Microsoft Windows administration expert and primary hands-on technical support resource for our Windows laptop fleet. Windows administration is the most critical skill for this...
Suggested
Permanent employment
Full time
Work at office
Local area
Remote work
Work from home
Flexible hours
3 days per week
HealthVerity
Philadelphia, PA
3 days ago
Desktop Support Engineer - Tier 1
...Desktop Support Engineer Location: Philadelphia PA / Hybrid, In Office Two Days per Week Tech Impact - Headquarters Philadelphia PA Full Time Permanent Position Our Website: Be a p art of a fast-paced, growing team that provides a solid work-life balance...
Suggested
Permanent employment
Full time
Work at office
Local area
Remote work
Flexible hours
2 days per week
Tech Impact
Philadelphia, PA
a month ago
Desktop Technician
$18.75 - $25 per hour
...Desktop Technician At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. We are currently in search of a qualified Desktop Technician to...
Suggested
Hourly pay
Minimum wage
Local area
Remote work
Excell
Camden, NJ
1 day ago
System Administrator
...management and senior team members, responsibilities include gathering requirements, managing projects and work streams of various sizes, supporting deployed solutions, and conceptualizing potential future solutions.Duties and Responsibilities:Utilizing deep knowledge of...
Suggested
Full time
Work at office
BrightView
Blue Bell, PA
2 days ago
Desktop/PC Technician
...PC Technician We are seeking a PC Technician to provide onsite IT support across multiple locations in the Greater Orange, NJ area. This role will focus on workstation... ...At least 12 years of IT support, desktop support, help desk, or PC Technician experience...
Suggested
Local area
Arctiq
Blue Bell, PA
1 day ago
Support Analyst I
Duties:Job Summary:Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and application software, and operating system issues.Demonstrates sufficient knowledge of call log tracking...
Contract work
Temporary work
Immediate start
Remote work
Integrated Resources
Philadelphia, PA
2 days ago
Senior Technology Support Analyst
...commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Senior Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.Reporting to...
Full time
Work at office
Local area
Remote work
Morgan Lewis
Philadelphia, PA
1 day ago
Senior Site Support Analyst
...organization owns and oversees activities that support new ways of working to help improve... ...issues as well as upgrades related to desktop technology, will help develop, implement... ...usersMicrosoft Certified Desktop Support Technician certification a plusWell versed in...
For contractors
Work at office
Local area
Chubb
Philadelphia, PA
2 days ago
Desktop Support Analyst
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues...
Contract work
Robert Half
Philadelphia, PA
2 days ago
Desktop/PC Technician
...multiple sites. Position Summary We are seeking a PC Technician to provide onsite IT support across multiple locations in the Greater Orange, NJ... ...Qualifications At least 1–2 years of IT support, desktop support, help desk, or PC Technician experience. Hands...
Temporary work
Local area
Arctiq
Blue Bell, PA
12 days ago
Technical Analyst
$67.9k - $83.5k
...Technology (IT) Department. In this role, you will be responsible for providing technical analysis, implementation, operational support, and maintenance across enterprise infrastructure, communications, end-user platforms, devices, and connected technologies. Works with...
Immediate start
Flexible hours
ACTS Retirement-Life Communities
Upper Dublin, PA
4 days ago
Salesforce CPQ Consultant, Technical Transformation
$88.8k - $148k
...December 31, 2026.Work you'll doAs a Consultant, Transformation on the Functional Transformation team, you will be responsible for…Supporting transformation initiatives from assessment through implementation across business and functional areasAnalyzing current-state...
Local area
Deloitte
Philadelphia, PA
4 days ago
Salesforce Senior Consultant, Functional Transformation
$119k - $198.9k
...Functional Transformation Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional...
Local area
Visa sponsorship
Deloitte
Philadelphia, PA
4 days ago
Linux System Admin
...design and functional specifications, produces deliverables related to the project(s) assigned and assists in post implementation support and system enhancements. Responsible for selecting appropriate C.A.S.E. tools to develop systems and software. Responsible for gathering...
Full time
Work experience placement
SRI Tech
Philadelphia, PA
1 day ago
Sr. Network Administrator
We are looking for an experienced Sr. Network Administrator to lead the design, delivery, and ongoing support of a resilient enterprise network environment. This position plays a key role in maintaining secure, high-performing connectivity across sites while strengthening...
Robert Half
Camden, NJ
2 days ago
Senior Salesforce Administrator
$115k - $130k
...think of ways to automate it? We are looking for a Senior Admin who is passionate about leveraging the full power of Salesforce to support the rapid growth of our business.We need a forward-thinking expert who is focused on driving automation, managing complex integrations...
Full time
Casual work
Seasonal work
Work at office
Local area
Immediate start
Remote work
Work from home
Worldwide
Home office
Flexible hours
WorkWave
Philadelphia, PA
1 day ago
IT SysAdmin
...across the entire Area of Responsibility (AOR). Responsibilities include but are not limited to:System Administration & Data Updates: Support Command Aware coordination efforts to continuously update, maintain, and validate critical operational dataAOR-Wide Field...
Work experience placement
Work at office
Remote work
2 days per week
ClearanceJobs
Philadelphia, PA
4 days ago
IT system administrator
...and upgrades. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.Installs new software releases, system upgrades. Evaluates and installs patches and resolves software-related...
Work experience placement
ClifyX
Philadelphia, PA
2 days ago
Systems Administrator
...updated operating systems imageBecome subject matter expert to support the VDI and any MCS development activitiesProvide engineering support... ...HorizonExperience with deploying and troubleshooting virtual desktop environment including vDI virtual desktop interfaceExperience...
Work experience placement
Work at office
Immediate start
Flexible hours
Life Cycle Engineering
Philadelphia, PA
4 days ago
System Administrator
$76.88k
...System Administrator CBH is seeking a System Administrator to support, managing and overseeing the day-to-day operations of our infrastructure environment consisting of servers, storage solutions, backups, enterprise software and virtualized infrastructure within our...
Work at office
Local area
Remote work
Night shift
Weekend work
Community Behavioral Health
Philadelphia, PA
21 hours ago
System Administrator
...integrity. Collaborating with network engineers to ensure smooth operation of the organization's IT infrastructure. Providing technical support and guidance to users. Documenting system configurations and changes. Implementing and maintaining security measures to protect...
Mindlance
Philadelphia, PA
2 days ago
IT SysAdmin
...security tools, applications, servers, email systems, laptops, desktops, software, and hardware.Take responsibility for projects and solutions... ..., switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.Assist the...
Asociacion Puertorriquenos en Marcha
Philadelphia, PA
2 days ago
CyberSecurity/SysAdmin
On Site Personnel is looking for a System Administrator Duties: Setup, manage, and oversee all IT hardware and software aspects of On Site Personnel Group Inc Assign information assets and resources to users Oversee and validate data migration of cloud...
On Site Personnel Group Inc
Philadelphia, PA
21 hours ago
System Administrator
...is looking for a System Administrator to work for Naval Information Warfare Center Pacific Philadelphia (NIWC PAC Philadelphia) supporting the National Geospatial Intelligence Agency Deployable System (NDS) in Philadelphia, PA. This is an onsite position. Responsibilities...
Data Intelligence
Philadelphia, PA
3 days ago
Systems Administrator
$35 - $40 per hour
...that location. Locations can be Phila, Kennett Square, Newark Delaware or Chicago areas. They should have experience supporting the servers, desktops, trouble shooting Lan/Wan equipment that support their control room apps. This is part of the overall Domain/...
Contract work
Temporary work
3 days per week
TEKsystems
Philadelphia, PA
2 days ago
Systems Administrator
...TimeDepartment: Legal/ITWe are seeking a Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems.CGS brings motivated, highly skilled, and creative people together to solve the...
Work at office
Contact Government Services LLC
Philadelphia, PA
2 days ago
IT SysAdmin
...Systems Administrator IIConstellation West is a 29-year WOSB and Prime Federal Contractor bidding on Information System work supporting NSWC-PD.Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions...
For contractors
For subcontractor
Worldwide
Constellation West
Philadelphia, PA
2 days ago
Part-Time Sysadmin
$65.2k - $101.95k
...Responsibilities Noblis MSD supports the Naval Sea Systems Command (NAVSEA) and the Naval Surface Warfare Center, Philadelphia Division in delivering safe, reliable, and mission-ready platforms to the Fleet. Our expertise spans systems engineering, test and evaluation...
Full time
Contract work
Part time
Local area
Remote work
Noblis
Philadelphia, PA
21 hours ago
Field Applications Specialist - Core Lab - New Jersey/Philadelphia
$76.5k - $142.1k
...healthcare today and for generations to come. Join Roche, where every voice matters.The PositionThis is an exciting time to join the Roche Support Network. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company,...
Full time
Internship
Local area
Remote work
Relocation package
Night shift
Roche
Philadelphia, PA
3 days ago
Technical Systems Analyst - Compensation | HR Tech | Experienced Hire
...Analyst, you will be the bridge between our corporate lines of business and our internal software development team. You will manage and support all technical aspects of our compensation systems, ensuring they meet the evolving needs of our stakeholders. Your projects will...
Work at office
Susquehanna International Group
Bala Cynwyd, PA
21 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!