Service Technician

Job Description

Job Description

Description:

The Service technician is responsible to perform service and maintenance on residential & commercial pools. Must be a team player, ability to problem solve and have good driving record

• Train helper using the chemical testing kits and on-site training for all service repairs, opening and closing and maintenance of swimming pools.
• Responsible as liaison between the customer and the Service Manager.
• Purchase items (completing paperwork properly) as needed for customers.
• Report any problems with vehicles immediately to Service Manager.
• Forward any service issues and/or requests to Service Manager in writing for scheduling and customer contact.
• Assist other departments as necessary.
• Perform service jobs as needed and follow up with Service Manager of any repairs necessary.
• Preparing and loading truck
• Maintain a neat and clean vehicle
• Ordering parts when necessary for repairs.
• Properly out purchase orders
• Properly fill out Work Orders at job site with details of work performed and items used. Leave a door knocker at each job site
• Communicate with customer and manger any recommended managers
• Call Manager at end of day before returning to shop
• Return to shop at end of day to secure truck
• Turn in Work Orders and Time Sheets each morning to Manager.
• Lifting of products up to 50lbs

SKILLS AND ABILITIES:

• Ability to communicate, both verbal and written, with company managers, staff, trainees and clients.
• High energy level; independent thinker; tenacity in problem solving; attention to detail.
• Ability to organize, prioritize and complete tasks within the allotted time frame.
• Must have a valid driver's license.
• Pool, Plumbing and Minor electrical desired but willing to train.