HVAC and Plumbing Install Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Health insurance
• Paid time off

HVAC and Plumbing Install Coordinator Full Time (California)

Location: Elk Grove, CA
Pay Range: $22$27 per hour (DOE)
Employment Type: Fulltime, NonExempt

About Us

Were a fastgrowing HVAC and plumbing company committed to delivering exceptional customer experiences and highquality installations. Our team values professionalism, communication, and a positive work environment. Were looking for an organized, proactive Install Coordinator who thrives in a fastpaced setting and enjoys supporting both customers and field teams.

Position Summary

The HVAC and Plumbing Install Coordinator is responsible for scheduling, coordinating, and supporting residential and/or light commercial installation projects. This role ensures that installers have what they need, customers are informed, and jobs move smoothly from booking to completion. Youll be the communication hub between customers, installers, warehouse, and management.

Key Responsibilities

• Schedule and coordinate HVAC installation jobs, ensuring efficient routing and workload balance

• Communicate with customers regarding installation dates, arrival windows, required access, and preparation steps

• Prepare job packets, permits, equipment lists, and documentation

• Confirm equipment availability and coordinate with warehouse for staging and delivery

• Support installers with realtime updates, job changes, and customer communication

• Track job progress, update ServiceTitan, and close out completed jobs

• Follow up on missing paperwork, photos, or job notes

• Assist with permit applications, inspections, and compliance requirements

• Maintain accurate records and ensure all documentation meets company and state standards

• Provide excellent customer service and maintain a professional, friendly demeanor

Required Qualifications

• 2+ year experience in HVAC, construction, dispatching, or coordination roles

• Strong organizational and multitasking skills

• Excellent communication skills (written and verbal)

• Proficiency with scheduling software; ServiceTitan experience is a plus

• Ability to work in a fastpaced environment and manage shifting priorities

• High school diploma or equivalent

Preferred Qualifications

• Experience coordinating HVAC installations specifically

• Knowledge of permits, inspections, and California building/HVAC requirements

• Bilingual (English/Spanish) is a plus

Schedule & Benefits

• Fulltime schedule (MondayFriday)

• Paid time off and paid holidays

• Health, dental, and vision insurance

• 401(k)

• Opportunities for advancement and ongoing training

Physical Requirements

• Ability to sit, type, and talk on the phone for extended periods

• Occasional lifting of up to 20 lbs (job packets, small equipment, etc.)

• Reasonable accommodations will be provided in accordance with the ADA

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, disability, age, genetic information, marital status, veteran status, or any other protected characteristic under California or federal law.

Reasonable Accommodation Notice

Applicants who require reasonable accommodations during the application or hiring process may request assistance at any time.