AI Workforce Program Manager

AI Workforce Program ManagerJob#: 3057593Job Description:AI Workforce Program ManagerREMOTE - PST or MST candidates onlyPay: $75.00 - $85.00 / hourlyWe are seeking a AI Workforce Program Manager to run the operations and rhythm of business for our team. The ideal candidate is a proactive, highly organized program or project manager with strong business acumen who can connect people, priorities, and insights across a complex environment. By creating the frameworks, governance, and operational discipline that allow the team to move faster and collaborate more effectively, this role frees leaders and subject-matter experts to focus on innovation, customer impact, and measurable business growth.A typical day in this role blends team operations, program management, and cross-functional coordination. The person may begin by reviewing priorities, milestones, risks, and upcoming deadlines, then facilitate team check-ins or working sessions to align owners and next steps. Throughout the day, they coordinate analytics and web intake requests, maintain project trackers and workback schedules, follow up on dependencies, and turn stakeholder inputs into clear recaps, recommendations, and leadership-ready materials. They may also support onboarding or change-management activities, improve team processes, and identify opportunities to use Microsoft 365 and AI tools to automate routine work. Ultimately, the role keeps the team organized, connected, and focused on delivering customer and business outcomes.Key Responsibilities Include:Operational Excellence• Establish and maintain rhythm-of-business governance frameworks.• Develop and manage comprehensive milestone tracking, workback schedules, and cross-functional dependency mapping.• Deliver operational insights, risk assessments, and strategic recommendations.• Create and implement process clarity frameworks and operational models.• Design and maintain decision tracking structures and project governance mechanisms.Collaboration Enablement• Design and implement cross-team workflow and alignment structures.• Establish clear ownership models and handoff protocols.• Develop facilitation frameworks for working sessions.• Define and socialize team collaboration patterns, communication standards, and engagement expectations.Initiative Enablement• Design structure and cadence for project reviews, strategic forums, and initiative check-ins. Synthesize inputs into actionable summaries.• Create and maintain workback schedules, standardized templates, and centralized initiative tracking systems.• Synthesize inputs from multiple stakeholders and data sources into actionable insights.Change Management• Provide program management support for team health initiatives.• Conduct impact analysis on transitions. Support change-impact programs during reorgs and role transitions: Identify risks and friction points, recommend steps for operational readiness.• Build onboarding guides and two-week ramp plans for new team members (schedules, intro 1:1 lists, meeting adds and resource links), and transfer knowledge to new joiners.Communications and Presentations• Develop leadership decks, slide libraries, launch communications drafts and team materials.• Coordinate AI-enabled productivity and dashboard initiatives (for example, build team launch email templates and corresponding Cowork skill automation)Required Qualifications• 10+ years in program management, business operations or team operations, ideally supporting a marketing, eCommerce or product organization.• Proven experience running a rhythm of business for a leader and a team of 8–15+ people.• Expert Microsoft 365 skills: PowerPoint (leadership-quality decks), Excel (trackers), Word, Outlook, Teams, SharePoint/Lists, Loop and Planner.• Strong written communication, including concise agendas, recaps and action items for senior audiences.• Experience managing intake and prioritization processes with multiple stakeholders and hard deadlines.• Ability to work Pacific Time business hours.Preferred Qualifications• Experience at a large technology company as a vendor or contractor.• Familiarity with digital marketing, eCommerce, web operations, analytics (Power BI dashboards, analytics intake and business requirements documentation).• Hands-on use of Microsoft 365 Copilot or other AI tools to automate routine work.• Experience supporting organizational change, reorgs and onboarding programs.• PMP, CAPM or Agile certification is a plus.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.