Community Liaison (Field Based)

Community Liaison

ERM is hiring a Community Liaison regionally in the Albany or Syracuse, NY areas. This position engages directly with clients, consultants, and community members on a regular basis to facilitate engagement and meetings with local community members. This is a part-time (16+ hours a week), limited-term role with a duration of 12 months, potentially extendable.

Specific Responsibilities

• Serves as a point of contact for the public.
• Attends and facilitates local in-person site visits and customer meetings (including door-to-door by appointment).
• Conducts customer outreach via phone, email, and in-person visits.
• Responds to customer inquiries.
• Supports strategy and outreach implementation.
• Supports implementation of communication plan and customer and community engagement strategy.
• Attends internal and client project team meetings as needed.
• Prepares timely reports documenting all outreach activities and related customer feedback.

Requirements:

• Minimum 3 years of relevant experience and demonstrated knowledge of community relations or local community involvement.
• Bachelor's degree in communications, public affairs or similar with relevant field experience preferred.
• Excellent interpersonal, note taking and public speaking skills.
• Ability to work autonomously to manage competing priorities, synthesize ideas, plan strategically, and implement actions.
• Willingness to travel regionally throughout middle and upstate New York up to 95%; some overnight stays, night and weekend work may be required.
• Commitment to ERM values.
• Effective and collaborative team player.
• Experience with an electric or gas utility company or regulator preferred.

Pay Transparency:

For the Community Liaison position, we anticipate the annual base pay of $74,828-$94,301, $35.97/hr – $45.33/hr USD, limited-term, non-exempt. An employee's pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We also may have instances where employee's fall outside of the range based on the factors noted above. This job may be eligible for bonus pay (casual and fixed term/Flexforce employees are NOT bonus eligible).

We offer a comprehensive package of benefits including paid time off, medical, dental, vision, 401(k), life & disability insurance to benefits eligible * employees.

*Benefits Eligibility is limited to Regular employees regularly scheduled to work 20 or more hours per week. Fixed-Term employees (including Flexforce) who are regularly scheduled to work 20 hours a week or more are eligible for a limited benefits package. Casual employees are NOT benefits eligible. See your recruiter for more details.

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!