Customer Service Representative- Spanish Bilingual
TechOp Solutions International
Job Title
Advance your career with a Small Business supporting a federal client working on-site in downtown Washington, D.C. This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes salary and competitive benefits.
Our team of talented CSR professionals provide support to a 24/7 operational information call center that is open 355 days a year to facilitate travel and effectively process enrollment inquiries.
Successful applicants will be energetic, patient, and tech savvy, able to navigate contact center systems and standard office software. We are seeking efficient, effective communicators who pride themselves on daily achievements. Candidates should be able to navigate challenging customer interactions with professionalism and empathy, effectively deescalating situations to reach positive resolutions while maintaining service standards.
Responsibilities
Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by the government to aid in re-entry, visa renewal services, and other travel and immigration related topics.
Provide and respond to live contacts in order to give the appropriate response from provided responses and materials.
Assist in identifying multiple questions/concerns/inquiries in email and respond using Government-approved response template language.
Input correct information into the Customer Database, including use of correct grammar and spelling, accurate selection of all appropriate contact subject categories and a maximum of 5 resolutions, and addition of any notes or comments pertinent to the contact and/or contact record.
Provide and transfer any reportable communication to the appropriate department.
Answer customers questions; make referrals: help clarify policies and procedures.
Provide general travel assistance information.
Provide information for filing claims with the government.
Other duties as assigned
TechOp Solutions International$45k - $65k
...ROLE DESCRIPTION: Bilingual (English, Spanish) Sales Team Member As a Client Account Representative of State Farm with Christian Durand... ...the point of contact for many of our customers, providing outstanding service and building lasting relationships....BilingualSpanish language skillsFor contractorsWork at officeState Farm
Silver Spring, MD4 days ago$60k - $90k
...Description As Account Representative - State Farm Agent Team Member... ...business operations and customers' success. You grow our agency... ...relevant products and services. Grow your career as you better... ...service or sales preferred. Bilingual Spanish preferred. Currently...BilingualSpanish language skillsFor contractorsWork at officeAzzy Abu-Omar - State Farm Agent
Alexandria, VA3 days ago- ...person clients see when they enter, making this role critical for daily operations. Ideally, the Client Care Specialist is bilingual in Spanish and English. Come be a part of a team that helps people get back to what they love doing! Responsibilities The responsibilities...BilingualSpanish language skillsWork at office
FYZICAL Therapy and Balance Centers
Bowie, MD9 days ago $47.5k - $54k
...opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation... ...from accredited college or university required • Fluency in Spanish • 2 years of customer service experience required Additional...BilingualSpanish language skillsWork at officeLocal areaTechOp Solutions International
Washington DC4 days ago$45k - $65k
...connecting with prospective customers, identifying potential insurance... ...communication, customer service, telemarketing, or sales abilities... ...who are fluent in both Spanish and English may qualify for additional... ...and/or benefits based on bilingual proficiency, responsibilities...BilingualSpanish language skillsFor contractorsFlexible hoursState Farm
Upper Marlboro, MD5 days ago$60k - $90k
...to our daily business operations and customers' success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you better your... ...or a related field preferred. Bilingual Spanish preferred. Compensation: $60,000....BilingualSpanish language skillsFor contractorsWork at officeAzzy Abu-Omar - State Farm Agent
Alexandria, VA3 days ago$36k - $64k
...Farm Agent, you will build and develop customer relationships within the community to... ..., and market appropriate products and services. As an Agent Team Member, You Will... ...motivated Ability to multi-task Bilingual - Spanish preferred Property and Casualty...BilingualSpanish language skillsFor contractorsCurt Sumpter
Silver Spring, MD1 day ago$50k - $90k
...value-based conversations and remarkable customer experience. If you are a motivated... ...and market appropriate products and services. As an Agent Team Member, you... ...Requirements: People-oriented Bilingual - Korean or Spanish or Chinese / Mandarin preferred....BilingualSpanish language skillsFor contractorsWork at officeRemote workWork from homeFlexible hoursChris Jones - State Farm Insurance Agent
Washington DC4 days ago$50k - $75k
...to our daily business operations and customers' success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you better your... ...to engage in sales conversations. Bilingual Spanish preferred. Compensation: $50,000.00...BilingualSpanish language skillsFor contractorsJuan Claros - State Farm Agent
Laurel, MD5 days ago$50k - $70k
...Customer Service Rep for Hannah Hoskins State Farm As a Customer Service Rep for Hannah Hoskins State Farm, you are vital to our... ...experience in insurance or a related field preferred. Bilingual Spanish preferred. Compensation: $50,000.00 - $70,000.00 per...BilingualSpanish language skillsFor contractorsWork at officeHannah Hoskins - State Farm Agent
Washington DC5 days ago- ...DC's most memorable meals. We're seeking a customer-focused, detail-driven, and team-oriented Customer Service Representative who's ready to roll up their sleeves and... ...concerns and respond professionally Bilingual (Spanish/English) preferred Call center experience...BilingualSpanish language skillsWork at officeFlexible hoursRotating shift
Lyon Bakery
Hyattsville, MD4 days ago $18 - $25 per hour
...conversations and remarkable customer experience. If you are a... ...market appropriate products and services. As an Agent Team... ...outside sales or inside sales representative, retail sales associate, or... ...upon marketing goals Bilingual - Spanish preferred If you are motivated...BilingualSpanish language skillsHourly payFor contractorsWork at officeFlexible hoursDavid Munson - State Farm Agent
Bethesda, MD5 days ago- Ascensus is seeking a Call Center Representative for remote work in Washington, DC. This role involves providing customer service for employee benefit plans, handling... ...email, and chat. Candidates need to be bilingual in English and Spanish, with experience in customer...BilingualSpanish language skillsRemote jobWork at officeShift work
- ...development Insurance Sales Associate (Bilingual Spanish) Groth Family Insurance – Allstate |... ..., building relationships, and helping customers find the right insurance protection for... .... Provide outstanding customer service throughout the sales process. Maintain...BilingualSpanish language skillsBase plus commissionImmediate start
Groth Family Insurance - Allstate
Washington DC9 days ago $40k - $75k
...individual with a passion for sales and customer service? Do you want to be part of a... ...Aguirre State Farm is seeking a Sales Representative to join our growing team. About Us... ...practices will be advantageous. Bilingual Spanish Benefits # Ongoing training...BilingualSpanish language skillsFor contractorsWork at officeWeekday workState Farm
Chevy Chase, MD2 days ago- ...conversations and remarkable customer experience. If you are a... ...market appropriate products and services. As an Agent Team Member,... ...sales or inside sales representative, retail sales associate, or... ...agreed upon marketing goals Bilingual - Spanish preferred If you are motivated...BilingualSpanish language skillsHourly payFor contractorsFlexible hours
- ...Build Your Career. Help Customers. Earn More. Are you outgoing... ...for a motivated Account Representative to join our growing team.... ...prospects to provide exceptional service and identify opportunities.... ...environment. Bilingual Spanish is preferred. Must be willing...BilingualSpanish language skillsWork at officeLocal areaRelocation package
Bellevue GEICO Local Office
Washington DC9 days ago $50k
...Customer Service Representative Our client in Bethesda, MD is seeking a bilingual Customer Service Representative. Salary: $50K MUST HAVES: Bilingual in Spanish required Reliable and punctual Must be comfortable being on the phone all day Excellent...BilingualSpanish language skillsLocal area$40k - $60k
...Sales Representative We are seeking a dynamic and motivated salesperson to join our... ...effective communication and exceptional customer service. Identify client needs and... ...Property and Casualty Insurance License Bilingual Spanish or Vietnamese required Benefits...BilingualSpanish language skillsBase plus commissionWork at officeAnh Nguyen, Inc.
Alexandria, VA2 days ago- ...simple motto: “Truly caring and serving customers with empathy and genuine care.” We... ..., and market appropriate products and services. Work with the agent to establish and... ...to obtain) Life & Health license (Must be able to obtain) Bilingual Spanish preferred....BilingualSpanish language skillsCasual workWork at officeLocal areaFlexible hours
Brian Pepelnjak - State Farm Agent
Washington DC9 days ago $20k - $50k
...you will build and develop customer relationships within the community... ...appropriate products and services. Maintain a strong work... ...Ability to multi-task Bilingual - Spanish preferred Property and Casualty... ...about new Insurance Account Representative jobs in Washington, MI ....BilingualSpanish language skillsHourly payFull timeFor contractorsState Farm Agent
Washington DC5 days ago$18 - $20 per hour
...-driven insights, and care navigation services, MedVanta delivers solutions that support... ...of MedVanta. Exhibit strong customer service and communication skills in daily... ...in the English language. Bilingual in Spanish language (or other language) is a plus...BilingualSpanish language skillsWork at officeRemote workMonday to FridayNight shiftMedVanta
Bethesda, MD3 days ago- ...been passionate about helping customers protect what matters most... ...As a Insurance Account Representative - State Farm Agent Team Member... ...Experience in sales or customer service preferred. Goal-oriented... ...in a fast-paced environment. Bilingual Spanish preferred....BilingualSpanish language skillsWork at officeFlexible hoursAfternoon shift
Josh Culotti - State Farm Agent
Washington DC9 days ago $18 - $25 per hour
...Patient Account Representative Location: Bethesda, MD Industry: Healthcare Revenue Cycle / Medical Billing Pay: $18$25... ...handling high call volumes and patient-facing follow-up ~ Bilingual (English/Spanish) preferred ~ High school diploma or GED required (...BilingualSpanish language skillsHourly payCasual workWork at officeLocal area$50k - $70k
...to our daily business operations and customers' success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you better... ...insurance or a related field preferred. Bilingual Spanish preferred. Compensation: $50,000.00...BilingualSpanish language skillsFull timeFor contractorsCasual workWork at officeImmediate startFlexible hoursState Farm
Washington DC4 days ago- ...role of Insurance Account Representative - State Farm Agent Team Member... ...and remarkable customer experience. If you are a motivated... ...accurate, and friendly customer service. Service can include... ...and realize their dreams Bilingual Spanish required If you are motivated...BilingualSpanish language skillsFor contractorsFlexible hours
Eric Silvers - State Farm Agent
Washington DC9 days ago $17.5 - $20 per hour
...Farm Agent, you will build and develop customer relationships within the community to... ...and market appropriate products and services. Benefits Simple IRA Group... ...skills - written, verbal and listening Bilingual English/Spanish required Organizational skills...BilingualSpanish language skillsHourly payFor contractorsWork at office$40k - $60k
...salary Job Title: Sales Representative Company: Anh Nguyen... ...of insurance and financial services, committed to helping individuals... ...in providing exceptional customer service and building long-... ...Insurance License Bilingual Spanish or Vietnamese required...BilingualSpanish language skillsBase plus commissionFor contractorsWork at officeLocal areaRelocationState Farm
Alexandria, VA1 day ago$45.76k - $68.29k
...Licensed Insurance Agent, Customer Service Representative Join team of professionals that are out to disrupt and transform the insurance... ...Preferred: Experience using AMS 360 or similar software Bilingual in Spanish Medical, dental and vision insurance HSA, FSA,...BilingualSpanish language skillsWork at officeLocal areaImmediate start$19 per hour
...leading independent technology and service platform powering savings... ...1:00 pm The Call Center Representative position is responsible for customer service and processing for... ...Education and Experience ~ Bilingual in English and Spanish required. ~ High school...BilingualSpanish language skillsHourly paySeasonal workWork at officeLocal areaRemote workFlexible hoursShift workAfternoon shiftAscensus
Washington DC4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative- Spanish Bilingual. Be the first to apply!
- online customer service assistant Washington DC
- customer service rep part time Washington DC
- customer support representative Washington DC
- client engagement specialist Washington DC
- spanish customer service representative Washington DC
- customer service account specialist Washington DC
- customer sales representative Washington DC
- benefits customer care representative Washington DC
- client service consultant Washington DC
- customer experience agent Washington DC